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Bloom Intelligence

by Bloom Intelligence · Since 2006
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ActiveAvailable globallyCloud
Quick facts
VendorBloom Intelligence
Year launched2006
StatusActive
Location447 3rd Avenue North, Suite 306, Saint Petersburg, FL 33701, United States.
Countries servedGlobal
Languages1
Integrations18+
Free tier
Free trial
Contact sales

About Bloom Intelligence

Bloom Intelligence is an analytics software from Bloom Intelligence that provides insights for physical businesses. It combines location data, foot traffic analytics, and customer behavior metrics so businesses can make informed decisions. This platform also integrates with existing point-of-sale systems to provide real-time analytics. Bloom Intelligence supports various industries, helping businesses understand customer patterns and preferences. Key capabilities: location tracking customer engagement analysis demographic insights reporting tools integration with POS systems Best for: retail businesses and hospitality venues that need to analyze customer behavior and improve their operations.

Bloom Intelligence is a powerful email marketing software designed to help businesses create, manage, and optimize their email campaigns effectively. The platform offers a user-friendly interface that allows marketers to design visually appealing emails using customizable templates and drag-and-drop functionality. Bloom Intelligence enables businesses to segment their audience based on demographics, purchase history, and engagement levels, ensuring targeted messaging that resonates with recipients. The software supports automation features, such as triggered emails and drip campaigns, enhancing customer engagement and retention. With robust analytics and reporting tools, users can track email performance, monitor open and click-through rates, and refine their marketing strategies. By leveraging Bloom Intelligence, businesses can enhance their email marketing efforts, drive customer engagement, and increase conversion rates.

Pros & Cons

What users like
  • +Provides highly targeted and personalized email marketing campaigns
  • +Helps businesses understand customer behavior and preferences through location intelligence
  • +Allows businesses to track customer visits and behavior in real-time
  • +Enables businesses to send automated, timely messages to customers based on their location and behavior
  • +Helps businesses increase customer loyalty and engagement through targeted marketing efforts
What users flag
  • Limited integration options with other software platforms
  • Users have reported occasional bugs and glitches in the system
  • Steep learning curve for new users without proper training or support
  • Some users find the pricing to be on the higher side compared to similar software options

Features

Key features

Customer Data Platform (CDP)
Aggregates guest data from WiFi, POS, websites, and reservations
AI-Powered Marketing Automation
Personalized campaigns using guest intelligence
Reputation Management
AI-driven review responses and sentiment tracking
WiFi Analytics
Tracks foot traffic, dwell time, and churn likelihood
Business Listings Management
Syncs details to platforms like Google and Facebook
Revenue Attribution
Connects marketing campaigns to actual guest visits and spending

Additional features

Customer Data Platform (CDP)
Aggregates guest data from WiFi, POS, online ordering, reservations, and reviews into unified profiles for smarter marketing.
AI-Powered Marketing Automation
Automatically creates and sends personalized email and SMS campaigns based on guest behavior and preferences.
Reputation Management
Monitors reviews across platforms like Google, Yelp, and TripAdvisor, and uses AI to generate empathetic, brand-aligned responses.
WiFi Analytics & Presence Detection
Tracks guest visits, dwell time, and churn likelihood—even if they don’t log into WiFi—using signal detection.
Sentiment Analysis
Analyzes review content to gauge customer satisfaction and identify operational issues.
Marketing Attribution
Connects marketing campaigns to actual guest visits and spending, helping businesses measure ROI.
Predefined Audience Segmentation
Automatically groups guests into segments (e.g., loyal, at-risk, new) for targeted marketing.
Real-Time Dashboards & Reporting
Provides visual insights into campaign performance, guest behavior, and location analytics.
Business Listings Sync
Keeps business details (hours, address, contact info) updated across platforms like Google and Facebook.
First-Party Surveys & Feedback
Collects direct feedback from guests to improve service and identify trends before they appear in public reviews.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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