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About bMobile Order Management

BMobile Order Management is an order management software from Athen Systems that supports efficient processing of customer orders. It provides order tracking, inventory management, and customer notifications so businesses can manage orders effectively. This solution enables users to simplify their order workflows and maintain accurate inventory levels. With real-time updates and detailed reporting features, bMobile Order Management helps businesses stay informed about order status and stock availability. Key capabilities: order tracking inventory management customer notifications reporting tools mobile access Best for: retailers and wholesalers that need a reliable system for managing customer orders.

bMobile Order Management Details

Vendor
Athen Systems
Year Launched
1999
Location
250 Bobwhite Ct. Suite 300 Boise, Idaho 83706.
Deployment
cloud
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Russian, Dutch, Swedish, Norwegian, Danish, Finnish.
Users
Barcoding Specialist, Field Sales Representative, Food Service Distributor, Mobility Manager, Order Entry Clerk
Industries Served
Bread & Bakery, First Aid & Equipment, Grocery & Produce, Milk & Dairy, Snack, Food, Water & Beverages
Tags
Route Software, Order Management Software, Mobile Invoicing, Route Optimization, DEX, EDI, DSD-Direct Store Delivery, Accounting Integration, and ERP Integration

bMobile Order Management's In-App Market Place

Does bMobile Order Management have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), RUB (₽)

Pros & Cons

  • 1. Increased Efficiency for Field Agents:
  • o The mobile-enabled nature of bMobile allows sales reps and delivery drivers to take orders, update information, and access customer details on the go. This reduces paperwork and streamlines the order-taking process.
  • 2. Real-Time Synchronization:
  • o The real-time syncing between the mobile app and the central system ensures that data is always up-to-date across all platforms. This reduces errors and ensures that sales teams are working with the most current information.
  • 3. Improved Customer Experience:
  • o With features like order tracking, status updates, and customer order history, businesses can offer better service to customers, keeping them informed and improving satisfaction.
  • 4. Route Optimization:
  • o The built-in route optimization feature helps delivery teams save time, reduce fuel costs, and ensure timely deliveries by finding the best routes based on real-time data.
  • 5. Flexible and Customizable:
  • o The ability to customize order forms to match business workflows makes the system adaptable to various industries and types of orders, from small deliveries to complex product configurations.
  • 1. Ongoing Maintenance and Updates:
  • o Like many cloud-based solutions, bMobile requires ongoing updates and maintenance. While these updates improve the system, they can sometimes cause disruptions or require additional training for employees to get up to speed with new features.
  • 2. Learning Curve for New Users:
  • o While the system is generally user-friendly, businesses new to order management software may face a learning curve. Sales reps or field agents may need some time to get accustomed to using mobile devices and software together.
  • 3. Subscription Fees:
  • o As a cloud-based solution, bMobile Order Management typically requires a subscription, which can add up over time. For small businesses with fewer orders or limited budgets, the ongoing subscription costs may be a concern.
  • 4. Limited Customization in Reporting:
  • o Some users report that the software’s built-in reporting features are useful but may lack the flexibility of fully customizable reporting, particularly for businesses with very specific analytical needs.

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