Bookingplanner logo

Bookingplanner

by Lighthouse · Since 2012
No reviews yet
ActiveAvailable globally
Quick facts
VendorLighthouse
Year launched2012
StatusActive
Location10 York Road, London, England SE1 7ND, GB
Countries servedGlobal
Languages4
Integrations
Free tier
Free trial
Contact sales

About Bookingplanner

Bookingplanner is a scheduling software from Bookingplanner that helps manage appointments and bookings. It combines calendar integration, automated reminders, and customizable booking forms so businesses can efficiently handle client scheduling. The platform supports various industries, enabling organizations to tailor their booking processes to specific needs. Additionally, it provides reporting features to track appointment trends and client engagement metrics. Key capabilities: calendar integration automated reminders customizable booking forms reporting features client engagement metrics Best for: businesses that need to manage appointments and booking processes effectively.

Bookingplanner, now integrated into Lighthouse, is a cloud-based hotel management solution designed to simplify operations for independent hotels, B&Bs, and hospitality groups. Its primary purpose is to centralize reservations, automate pricing, and manage distribution across multiple booking channels. Key features include AI-powered pricing, reservation management, channel distribution, and a direct booking engine that reduces reliance on OTAs. The user interface is modern and intuitive, featuring a dashboard with a clear overview of occupancy, reservations, and revenue insights. Navigation is straightforward, and unique elements like automated rate suggestions and quick-access menus for channel management make it user-friendly even for smaller operators. Functionality is comprehensive. Beyond standard PMS tools, Bookingplanner provides advanced channel management connected to over 200 OTAs, automated invoicing and payments, and guest communication tools. Its AI-driven pricing engine helps hoteliers optimize rates based on demand and market trends, setting it apart from basic systems. Performance and reliability are strong, handling large volumes of reservations across channels without lag. Integration is seamless with OTAs, payment gateways, and hospitality CRMs, ensuring compatibility across diverse ecosystems.

Pros & Cons

What users like
  • +User-Friendly Interface Uses a highly intuitive drag-and-drop system that requires minimal staff training to master.
  • +Strong European Compliance Offers industry-leading handling of complex European tax laws and strict GDPR data privacy requirements.
  • +Reliable Real-Time Sync Maintains exceptionally stable OTA connections to prevent overbookings via its native channel manager.
  • +All-in-One Ecosystem Consolidates PMS, Channel Manager, and Booking Engine into one suite to simplify your tech stack.
  • +Rapid Support Response Boasts impressive customer service with average response times typically clocked under 100 seconds.
What users flag
  • Entry-Level Cost Can be more expensive for very small B&Bs compared to basic, calendar-only management tools.
  • Internet Dependency The 100% cloud-based architecture requires a stable internet connection to manage the front desk.
  • Limited Enterprise Depth Optimized for SMBs and may lack the multi-layer complexity required by large 500+ room hotel chains.
  • Rebranding Confusion Long-time users may find the recent transition from Stardekk to Lighthouse branding slightly confusing.
  • No Public API Lacks a fully open API, relying primarily on native integrations rather than custom developer-led builds.

Features

Key features

Visual Planboard
A drag-and-drop calendar interface for managing reservations and room allocations in real-time.
Automated Invoicing
Generates VAT-compliant invoices automatically based on guest stay data and extras.
Guest Management (CRM)
Stores guest profiles, preferences, and historical stay data to personalize service.
Two-Way Channel Sync
Direct integration with the Cubilis Channel Manager to ensure inventory is updated instantly across Booking.com, Expedia, etc.
Check-in/Check-out Dashboard
Streamlined front-desk view to manage daily arrivals and departures.

Additional features

Reservations Management
Handle manual and synchronized reservations seamlessly to avoid double bookings.
Maintenance Management
Track room repairs and maintenance tasks to ensure operational efficiency.
Housekeeping Management
Plan shifts and assign housekeeping tasks for streamlined daily operations.
Multi-property Support
Manage multiple hotel properties from a single centralized system interface.
PCI-Compliant Payment Processing
Process guest payments securely with PCI-compliant standards for data protection.
Template-based Guest Communication
Send automated email and SMS messages using customizable communication templates.
Occupancy & Financial Reporting
Generate detailed reports on occupancy rates and financial performance metrics.
Role-based Staff Access Control
Assign permissions and access levels to staff based on defined roles.
Direct Billing for Corporate Clients
Offer corporate clients direct billing options for simplified financial management.
Mobile-Responsive Dashboard
Access management dashboards on mobile devices for on-the-go monitoring.
Digital Signatures
Capture guest signatures digitally for registration cards and compliance purposes.
Integrated Booking Engine
Enable direct website sales with a fully integrated booking engine solution.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
4
Interface languages
3
Billing currencies

Interface languages

EnglishFrenchGermanDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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