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BookRelax

by Sunflower Software · Since 1998
No reviews yet
Active1+ countriesCloudFree tier
Quick facts
VendorSunflower Software
Year launched1998
StatusActive
LocationBrisbane Technology Park, 1 Clunies Ross Court, Eight Mile Plaine QLD 4113
Countries served1+
Languages2
Integrations1+
Free tierYES
Free trialYES
Contact sales

About BookRelax

BookRelax is an online booking and management platform for wellness and beauty businesses. It helps customers find services while giving providers tools to manage appointments, client records, and day to day operations. The platform focuses on ease of use and promotion, supporting businesses with scheduling and customer use management. Key capabilities: Online booking and customer discovery Appointment and client management tools Business promotion and visibility features Operational management for service providers Cloud based access for staff Best for: Spas, salons, and wellness studios that want online bookings.

BookRelax, developed by Sunflower Software, stands out as a comprehensive SMS marketing tool designed specifically for businesses that thrive on client engagement and appointment management, such as wellness centers and service industries. The software excels in automating appointment reminders, promotional messaging, and follow-up communications, enabling businesses to effortlessly keep their clients informed and engaged. One of the key highlights of BookRelax is its customizable SMS templates. This feature allows businesses to create tailored messages that not only reflect their brand’s tone but also communicate effectively with clients. Whether it’s for sending reminders, running promotional campaigns, or following up after appointments, BookRelax provides a seamless way to manage these communications. The user interface is designed with simplicity in mind. Despite being loaded with various features, BookRelax maintains an intuitive design that accommodates both tech-savvy individuals and those who may not be as familiar with such platforms. The drag-and-drop scheduling feature and the customizable messaging templates are notable design elements that streamline the user experience.

Pros & Cons

What users like
  • +Multilingual Support: The software supports both Chinese and English, making it accessible for a diverse staff.
  • +User-Friendly Interface: The interface is intuitive and easy to use, simplifying the training process for new staff members.
  • +Multi-Device Access: BookRelax can be accessed from phones, tablets, and computers, making it convenient to manage appointments from various devices.
  • +Useful Reports: The reporting features are beneficial for business operation evaluations, providing valuable insights.
  • +Practitioner App: The app helps therapists complete their treatment notes quickly and at their convenience.
  • +Easy Management: It simplifies the management of customers and appointments, enhancing operational efficiency.
  • +Patient Records: The system makes it easy to operate patient records and generate reports.
What users flag
  • High Surcharge Fee: The client booking system has a 4.4% surcharge fee, which is higher than some competitors.
  • Service Item Updates: Updating service items could be improved for easier modification of existing items rather than creating new ones.
  • Report and Voucher Amendments: Making amendments in daily reports and the gift voucher recording system is challenging.
  • Single Contact Number Limitation: The system only allows one client per contact number, which can be problematic for family members without individual phone numbers.

Features

Key features

User-friendly platform
Offers an easy-to-use platform for customers to find wellness and beauty facilities.
Business promotion
Assists wellness and beauty businesses in attracting more customers.
Comprehensive management processes
Provides tools to manage business operations, enhance customer experiences, and save time and effort.

Additional features

User-friendly platform
Offers an easy-to-use platform for customers to find wellness and beauty facilities.
Business promotion
Assists wellness and beauty businesses in attracting more customers.
Comprehensive management processes
Provides tools to manage business operations, enhance customer experiences, and save time and effort.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Personal Plan

USD 55

Business Plan

USD 199

Countries & Languages

1
Countries served
2
Interface languages
1
Billing currencies

Available in

All Countries.

Interface languages

EnglishChinese.

Billing currencies

🇺🇸USD

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