About BookRelax
BookRelax is an online booking and management platform for wellness and beauty businesses. It helps customers find services while giving providers tools to manage appointments, client records, and day to day operations. The platform focuses on ease of use and promotion, supporting businesses with scheduling and customer use management. Key capabilities: Online booking and customer discovery Appointment and client management tools Business promotion and visibility features Operational management for service providers Cloud based access for staff Best for: Spas, salons, and wellness studios that want online bookings.
BookRelax Details
Vendor
Sunflower Software
Year Launched
1998
Location
Brisbane Technology Park, 1 Clunies Ross Court, Eight Mile Plaine QLD 4113
Deployment
cloud
Training Options
documentation, live online
Countries Served
All Countries.
Languages
English, Chinese.
Users
Wellness Centers, Spas, Salons, Massage Therapists, Fitness Trainers, Yoga Instructors, Personal Coaches, Medical Clinics, Beauty Consultants
Industries Served
Wellness, Beauty, Fitness, Healthcare, Personal Coaching, Hospitality, Spa Services, Medical Practices, Lifestyle and Health
Tags
Massage Therapy, Medical Spa, Membership Management, Reservations, Spa, BookRelax
BookRelax's In-App Market Place
Does BookRelax have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($)
Pros & Cons
- Multilingual Support: The software supports both Chinese and English, making it accessible for a diverse staff.
- User-Friendly Interface: The interface is intuitive and easy to use, simplifying the training process for new staff members.
- Multi-Device Access: BookRelax can be accessed from phones, tablets, and computers, making it convenient to manage appointments from various devices.
- Useful Reports: The reporting features are beneficial for business operation evaluations, providing valuable insights.
- Practitioner App: The app helps therapists complete their treatment notes quickly and at their convenience.
- Easy Management: It simplifies the management of customers and appointments, enhancing operational efficiency.
- Patient Records: The system makes it easy to operate patient records and generate reports.
- High Surcharge Fee: The client booking system has a 4.4% surcharge fee, which is higher than some competitors.
- Service Item Updates: Updating service items could be improved for easier modification of existing items rather than creating new ones.
- Report and Voucher Amendments: Making amendments in daily reports and the gift voucher recording system is challenging.
- Single Contact Number Limitation: The system only allows one client per contact number, which can be problematic for family members without individual phone numbers.
BookRelax's Support Options
Email Address
info@bookrelax.com.auContact
07 3349 3214