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Boost.AI

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Software Status:Active

About Boost.AI

Boost.AI is a conversational AI platform from Boost.ai that supports self-service customer interactions. It combines features like end-to-end technology, hyper-personalization, and cross-channel capabilities to help increase self-service rates and improve customer satisfaction. This platform is designed for various industries, including Financial Services, Insurance, Telecom, and the Public Sector. It is effective for use cases such as Customer Self-Service, Internal Support, and Agent Assist. Boost.AI utilizes generative AI to provide personalized experiences, improving engagement and trust with users. Key capabilities: end-to-end technology hyper-personalization cross-channel delivery agent support customer insights Best for: businesses looking to improve customer interaction and efficiency through self-service solutions.

Boost.AI Details

Vendor
Boost.ai
Year Launched
2016
Location
HQ: Grenseveien 21 - 4313 Sandnes - Norway Oslo: Stortingsgata 6, 0301 Oslo, Norway
Deployment
cloud, on premise, linux
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Spanish, French, German, Portuguese, Italian, Dutch, Norwegian
Users
Banking, Financial Services, Insurance, Telecommunications, Utilities, Public Sector, eCommerce, Energy, Internal Support, HR, Government Agencies, Travel, Automobile
Industries Served
Financial Services, Insurance, Telecom, Public Sector
Tags
Chatbot, Conversational AI Platform, Virtual Assistant, Boost AI

Boost.AI's In-App Market Place

Does Boost.AI have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf, Dkk (Kr), Nok (Kr), Sek (Kr)

Pros & Cons

  • AI-Powered Chat Automation: Efficient customer service through virtual agents that automate conversations, reduce costs, and improve customer experience.
  • 24/7 Availability: Virtual agents provide instant responses all year round, enhancing customer satisfaction.
  • No-Code Conversational Builder: User-friendly interface to design customer journeys without requiring technical expertise.
  • Smart Intent Management: Intent hierarchy system for seamless and personalized customer interactions.
  • Self-Learning AI: The platform improves over time with each interaction, enhancing accuracy and service quality.
  • Enterprise-Grade Features: Chat-first functionality, conversation analytics, and campaign promotion capabilities.
  • Seamless Integration: Compatible with existing technology stacks to streamline operations.
  • Dependency on AI Trainers: Continuous training by internal teams may be required to maintain and improve AI performance.
  • Customization Expectations: Some users desire more pre-built virtual agents or role-specific modules.
  • Potential Roadmap Communication Issues: Users have cited a need for better communication about future product development.

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