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About Born Digital

Born Digital is a digital asset management software/platform from Born Digital that helps organizations manage their digital content effectively. It provides features like customizable workflows, reliable search capabilities, and metadata management so users can efficiently organize and retrieve their digital assets. The platform is designed to handle a variety of file types and integrates with other systems to facilitate content sharing. Born Digital also supports secure access controls, ensuring that sensitive information is protected while remaining accessible to authorized users. Key capabilities: customizable workflows reliable search capabilities metadata management file type versatility integration with other systems Best for: organizations that need to organize and manage their digital content efficiently.

Born Digital Details

Vendor
Born Digital
Year Launched
2019
Location
Karla Engliše, Praha, Hlavní město Praha 150 00, CZ
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, French, German, Spanish, Italian, Portuguese, Dutch, Japanese, Chinese, Korean, Russian, Arabic
Users
Outbound Call Automation, Customer Self-Service, Internal Support, IT Support, HR Operations, Customer Service, Back-Office Workflows, Digital Human Interactions, AI Analytics Users
Industries Served
Finance, Energy, Telco, E-Commerce, Insurance, Healthcare, Public Sector
Tags
Conversational AI, AI platform, Sumo Digital, Born Digital

Born Digital's In-App Market Place

Does Born Digital have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), NZD (NZ$), MXN ($)

Pros & Cons

  • All-in-One & No-Code: Unified platform for design, deployment, and analysis, easy to use without technical barriers.
  • Hybrid AI: Combines advanced NLP with Gen AI for better control and flexibility.
  • Enterprise-Ready: Offers security, privacy, customizability, and a proven track record with large companies.
  • Multilingual: Supports all languages for bots and analytics.
  • Actionable Analytics: Provides real-time insights to improve performance and automate processes.
  • Digital Human Option: Offers an engaging, human-like interface that can manage processes across channels.
  • Seamless Integration: Designed to integrate easily with existing systems.
  • Proven Results: Claims specific increases in NPS and reductions in costs/increased automation.
  • Ongoing Management & Maintenance: Requires dedicated effort to train, monitor, update content, and fine-tune the AI models and workflows over time.
  • Potential for AI Limitations: AI might still struggle with highly complex, ambiguous, or very specific edge cases that require human intuition or nuanced understanding.
  • Data Security & Privacy Risks: Handling sensitive company and customer data requires robust security configurations and ongoing vigilance, especially when integrating across multiple systems.
  • User Adoption: Getting employees or customers to consistently use the AI agent and change established habits (like calling or emailing) can be a hurdle.

Born Digital's Support Options

Email Address

info@borndigital.ai

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