BotCore

Additional features

Guided Conversations

Lets the bot guide the user during the conversation by providing helpful hints and options, allowing control and direction of the user's path.

Virtual Assistant Network

Connects multiple bots within an enterprise, including LUIS, QnA Maker, Power Virtual Agents, and other 3rd party bots, using unified NLP to route incoming requests.

Bot Persona

Allows creation of a bot with a name, enterprise branding, and matching tone of voice to enhance adoption and create a more human-like interaction.

Composer Ready

Integrated with Microsoft Bot Framework Composer and Language Generation (LG) for building dialogs using these tools without technical development hassle.

Security

Provides 5 parameters for enterprise security: User Authentication, User Authorization, Multi-Factor Authentication, One-Time Authorization, and Channel Authorization.

Knowledge Graph

Enables building complex conversations using an integrated knowledge graph with multi-functional nodes to handle complex user inputs and jump to the correct conversational path.

Conversational System

Bots can respond to users using both text and rich media formats, defined by Message Definition Language (MDL).

Triggers

Allows bots to initiate conversations with users based on defined business rules or triggers.

Error Handling

Makes bots more graceful when errors occur and provides detailed information to the user if they get stuck.

Integration

Provides industry-standard means for integrating the bot with virtually any Line of Business (LOB) systems and extracting data from them.

Sentiment Analysis

Continuously tracks the sentiment of user phrases and provides a conversation-level sentiment score via reports.

Administration

Includes various modules, modes, and logs for managing and maintaining the bots within the enterprise.

Deployment on-premise and cloud (Microsoft Azure)

The platform can be fully deployed in both on-premise environments and on Microsoft Azure.

Connect existing bots (LUIS, QnA Maker, Power Virtual Agents, 3rd party)

Allows the platform to connect to and aggregate bots built on different technologies.

Aggregate LUIS bots, QnA Maker bots, Power Virtual Agents and other third-party bots

Specifically mentions the ability to bring together bots from these different platforms.

Integrate with enterprise LOB apps

The solution can be integrated with an organization's existing Line of Business applications.

Works in tandem with existing legacy systems

BotCore can function alongside existing older systems.

Works efficiently with any kind of data source

The platform can efficiently handle data from various sources.

Integrates with existing AI cognitive services platforms from Microsoft

Connects with an organization's established Microsoft AI cognitive services.

Cognitive Service Abstraction component

Provides an abstraction layer for industry-standard AI cognitive services across text, speech, vision (image), and custom machine learning algorithms, ensuring the rest of the bot implementation is unaffected by changes in these services.