About Brightsquid
A privacy-compliant communication and patient engagement platform for healthcare providers.
Brightsquid is a specialized healthcare communication and privacy compliance platform designed to replace unsecured methods like fax, standard email, and phone calls. It serves a broad range of healthcare professionals, including medical offices, dentists, and specialists, by providing a closed, encrypted network for sharing sensitive patient data. The platform's core strength lies in its dual focus: secure technology and operational privacy support. Beyond its messaging and file-transfer capabilities, Brightsquid acts as a compliance partner, offering services like Privacy Impact Assessments (PIA) and staff training to help clinics meet stringent regulatory requirements such as HIPAA and PIPEDA. The user experience is designed for simplicity, with features like shared inboxes, message recall, and custom intake forms that directly address common administrative bottlenecks. While the platform is highly specialized for the North American healthcare market, its ability to invite external collaborators and patients to free accounts makes it a versatile tool for integrated care teams.
Pros & Cons
- Built-in privacy safeguards prevent common healthcare breaches like unblinded emails and mis-dialed faxes.
- Supports large file transfers up to 500MB, making it suitable for sharing high-resolution medical imaging.
- Offers comprehensive privacy compliance consulting, including PIA preparation and staff training.
- Allows external collaborators and patients to join the network via free accounts, reducing portal fatigue.
- Centralized shared inboxes improve team coordination and ensure no patient communication is missed.
- Pricing for advanced compliance and privacy consulting services is not fully transparent and often requires a custom quote.
- The platform is primarily optimized for the North American regulatory landscape, which may limit its utility in other regions.
- Requires a validation process for new accounts, which may delay immediate deployment for some clinics.
Features
Key features
Enables encrypted, two-way communication between healthcare providers, care teams, and patients.
Supports sending medical imaging and documents up to 500MB securely.
Provides custom digital intake forms for patient history, consent, and screening to reduce administrative data entry.
Automates appointment notifications via email or SMS to reduce no-show rates.
Offers expert-led Privacy Impact Assessments (PIA), breach prevention training, and policy development for healthcare clinics.
Additional features
Allows clinic teams to manage communications centrally without sharing individual passwords.
Permits users to remove access to messages and attachments sent in error.
Tracks when messages are opened to confirm delivery and engagement.
Saves time by allowing staff to create and reuse personalized communication templates.
Enables staff to switch between multiple clinic inboxes using a single login.
Includes intelligent filters to protect against phishing and malicious attacks.
Facilitates proactive identification of patient needs through automated screening questionnaires.
Provides expert guidance and reporting support in the event of a privacy incident.
Pricing
Monthly plans
- Brightsquid Secure-Mail accounts for one clinician and 5 staff
- Exchange information securely with any of the 80,000+ healthcare professionals using Secure-Mail
- Invite unregistered professionals and clinics to their own free account
- Invite patients to their own free account
- Send one mass notification to up to 500 recipients each month
- Clinic Operations Optimization Support
- Privacy compliance and breach prevention training access for up to 5 team members
- Ransomware and spam blocking
vIdeal for healthcare clinics looking to streamline communications, strengthen breach prevention, and simplify clinic operations.
Source: vendor pricing page →- Privacy Compliance and Breach Prevention training for up to 5 members of your team
- Expert privacy officer support
- Annual PIA review and amendment
- Policy and procedure review
- Access to the Brightsquid Privacy Compliance Support Team on retainer.
- Privacy breach investigation and reporting support
- Risk assessment and reporting support
- Vendor selection guidance
Ideal for Alberta healthcare clinics looking to establish ongoing privacy compliance and without increasing workload.
Source: vendor pricing page →- Privacy Impact Assessment (PIA) completed by our expert privacy team
- Privacy compliance training for clinic staff
- Privacy breach avoidance training
- Privacy compliance hot-line
- Privacy breach reporting guidance
- Vendor selection guidance
- Information Manager Agreement (IMA) template
- Vendor Non-disclosure Agreement (VNDA) template
Ideal for clinics that need to establish privacy compliance documentation and create a culture of breach prevention.
Source: vendor pricing page →Countries & Languages
Available in
Interface languages
Billing currencies
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About Brightsquid
A privacy-compliant communication and patient engagement platform for healthcare providers.
Brightsquid Details
Brightsquid's In-App Market Place
Does Brightsquid have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Brightsquid Secure-Mail accounts for one clinician and 5 staff
- Exchange information securely with any of the 80,000+ healthcare professionals using Secure-Mail
- Invite unregistered professionals and clinics to their own free account
- Invite patients to their own free account
- Send one mass notification to up to 500 recipients each month
- Clinic Operations Optimization Support
- Privacy compliance and breach prevention training access for up to 5 team members
- Ransomware and spam blocking
vIdeal for healthcare clinics looking to streamline communications, strengthen breach prevention, and simplify clinic operations.
Source: vendor pricing page →- Privacy Compliance and Breach Prevention training for up to 5 members of your team
- Expert privacy officer support
- Annual PIA review and amendment
- Policy and procedure review
- Access to the Brightsquid Privacy Compliance Support Team on retainer.
- Privacy breach investigation and reporting support
- Risk assessment and reporting support
- Vendor selection guidance
Ideal for Alberta healthcare clinics looking to establish ongoing privacy compliance and without increasing workload.
Source: vendor pricing page →- Privacy Impact Assessment (PIA) completed by our expert privacy team
- Privacy compliance training for clinic staff
- Privacy breach avoidance training
- Privacy compliance hot-line
- Privacy breach reporting guidance
- Vendor selection guidance
- Information Manager Agreement (IMA) template
- Vendor Non-disclosure Agreement (VNDA) template
Ideal for clinics that need to establish privacy compliance documentation and create a culture of breach prevention.
Source: vendor pricing page →Accepted Payment Currencies
CAD ($), USD ($), EUR (€), GBP (£), AUD (A$), JPY (¥), USD
Pros & Cons
- Built-in privacy safeguards prevent common healthcare breaches like unblinded emails and mis-dialed faxes.
- Supports large file transfers up to 500MB, making it suitable for sharing high-resolution medical imaging.
- Offers comprehensive privacy compliance consulting, including PIA preparation and staff training.
- Allows external collaborators and patients to join the network via free accounts, reducing portal fatigue.
- Centralized shared inboxes improve team coordination and ensure no patient communication is missed.
- Pricing for advanced compliance and privacy consulting services is not fully transparent and often requires a custom quote.
- The platform is primarily optimized for the North American regulatory landscape, which may limit its utility in other regions.
- Requires a validation process for new accounts, which may delay immediate deployment for some clinics.
Brightsquid's Support Options
Email Address
contact@brightsquid.comContact
+1 800-238-6503Community Forums
https://brightsquid.com/community-apps/Brightsquid's Alternatives
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