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Bugzilla

by Bugzilla · Since 1998
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ActiveAvailable globallyCloud
Quick facts
VendorBugzilla
Year launched1998
StatusActive
LocationUSA
Countries servedGlobal
Languages12
Integrations1+
Free tier
Free trial
Contact salesYES

About Bugzilla

Bugzilla is a bug tracking software from Bugzilla that supports software development. It provides features such as planning, organizing, and releasing software on the team's schedule, ensuring efficient project management. The platform is designed to be performant, scalable, and secure, which allows development teams to handle projects of various sizes while maintaining data integrity. Additionally, Bugzilla includes resources for reporting bugs, contributing to the project, and accessing security advisories. Key capabilities: project tracking bug reporting team collaboration customizable workflows user permissions Best for: software development teams that need an effective tool for tracking issues and managing releases.

Bugzilla is a highly popular bug tracking software used by many organizations to manage and track software defects and issues. Its primary purpose is to provide a centralized platform for tracking bugs, enhancements, and new features across the software development lifecycle. One of the standout features of Bugzilla is its open-source nature, allowing users to customize and extend the software as per their requirements. The user interface of Bugzilla is simple and intuitive, making it easy for users to navigate and find the information they need quickly. The dashboard provides a comprehensive overview of all bugs, priorities, assignments, and deadlines. The search functionality is robust, allowing users to filter and sort bugs based on various criteria. Additionally, Bugzilla offers email notifications and updates, keeping all stakeholders informed about the progress of bug fixes. Bugzilla's core functionalities include bug tracking, bug reporting, workflow management, and collaboration tools. Users can create new bugs, assign them to team members, set priorities, and track progress through various stages. The software also supports custom fields, allowing teams to tailor bug reports to their specific needs.

Pros & Cons

What users like
  • +• Open-Source: Free to use and highly customizable.
  • +• Highly Customizable: Can be tailored to specific needs through custom fields, workflows, and permissions.
  • +• Advanced Search Functionality: Allows complex searches and reporting.
  • +• Robust Bug Tracking: Known for its powerful bug-tracking capabilities, especially for software development teams.
  • +• Community Support: A large user community provides a wealth of knowledge and resources.
What users flag
  • • Steep Learning Curve: The interface can be difficult for new users, especially non-developers.
  • • User Interface: While functional, the interface can feel outdated compared to more modern tools.
  • • Limited Project Management Features: Focused mainly on issue tracking, and lacks some broader project management tools found in other platforms.
  • • Setup and Maintenance: Requires technical knowledge for installation, customization, and ongoing maintenance.
  • • No Mobile App: Bugzilla does not offer an official mobile application, which can limit accessibility.

Features

Key features

• Bug Tracking
Allows teams to track and manage bugs or issues throughout their lifecycle.
• Custom Fields
Users can define custom fields for tracking various types of data.
• Advanced Search
Powerful query options to find specific bugs based on various criteria.
• Access Control
Allows administrators to control user access and permissions for different levels of users.
• Email Notifications
Sends automatic updates to users about bug changes or status updates.
• Time Tracking
Tracks time spent on individual issues or bugs.
• Reporting
Generates various reports and charts related to bug trends, resolution times, and more.

Additional features

• Customizable Workflows
Allows for customized workflows to suit different project management processes.
• Multiple Attachments
Support for adding multiple attachments per bug report.
• Integration with Version Control
Integrates with popular version control systems such as Git, SVN, etc.
• Multiple Platforms
Available as a web-based application that can be deployed on various operating systems.
• Multiple Database Support
Bugzilla can be used with different types of databases, such as MySQL and PostgreSQL.
• Time Tracking & Resolution
Tracks the time spent on fixing issues and helps with issue resolution status.
• Component and Product Tracking
Allows users to organize issues by components or products.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
12
Interface languages
12
Billing currencies

Interface languages

ArabicChineseEnglishFrenchGermanItalianJapaneseKoreanPortugueseRussianSpanishTurkish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇷🇺RUB🇧🇷BRL🇲🇽MXN

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