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C2MS

by Buckhill · Since N.A
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ActiveAvailable globallyCloud
Quick facts
VendorBuckhill
Year launchedN.A
StatusActive
LocationOne Lime Street, Lloyd's of London, Room 897, London, England EC3M 7HA, GB
Countries servedGlobal
Languages5
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About C2MS

C2MS by Buckhill is a specialized software platform designed for the insurance industry, particularly focusing on policy administration and claims management.

C2MS by Buckhill is a specialized software platform designed for the insurance industry, particularly focusing on policy administration and claims management. Developed by the technology company Buckhill, the platform aims to streamline insurance operations by combining automation, data management, and workflow tools in a single system. C2MS is built to support insurers, managing general agents, and other insurance service providers that require a centralized solution to handle policy life cycles, claims processing, underwriting support, and reporting. One of its defining characteristics is its flexible architecture, which allows insurance organizations to customize workflows and integrate the software with existing systems. This adaptability helps companies manage complex insurance processes while maintaining regulatory compliance and operational efficiency.

Pros & Cons

Pros
  • It handles the heavy lifting of Lloyd’s market compliance and specialist insurance types right out of the box.
  • The API-first approach means you won't get stuck in a "black box" system that can't talk to others.
  • Scaling up is painless because the containerized tech handles spikes in policy volume without breaking a sweat.
  • You can swap out old parts of your business piece-by-piece rather than forced into a risky total overhaul.
  • Automated commission splitting saves the finance team from the usual nightmare of manual spreadsheet calculations.
Cons
  • The sheer breadth of configurable tools likely requires a steep learning curve for non-technical staff to master.
  • Small firms might find the enterprise-grade Kubernetes infrastructure and features a bit of an overkill for simple needs.
  • Detailed pricing isn't transparent on the site, suggesting costs could climb quickly depending on your specific modules.
  • Heavy reliance on the Buckhill ecosystem for security stacks might make some IT managers feel a bit locked in.
  • While it automates document creation, the initial setup of complex templates usually demands a significant time investment.

Features

Key features

Integration-First API Architecture

This platform uses an open, REST-based API-centric design that allows seamless real-time data feeds between insurers, aggregators, and third-party risk databases.

Specialist Market Support

The software is specifically engineered to handle the complexities of the Lloyd’s of London market and both BTE and ATE insurance types.

Powerful Product Configurator

It features a robust graphical user interface (GUI) that allows users to model data, set validation logic, and map web services without deep coding.

Containerised Cloud Scalability

The system runs on Kubernetes, allowing it to scale from small setups to environments processing millions of policies with predictable costs.

Integrated Double-Entry Accounting

It includes a built-in financial system that automates complex premium billing, commission splits, and multi-channel payment processing.

Modular Implementation Flexibility

The software can be deployed as a total end-to-end solution or as individual modules to extend the life of existing legacy systems.

Additional features

Policy Life-Cycle & Administration

Manages the entire journey of a policy from the initial quote through to renewals and automated handling of lapsed policies.

Broker, Agent and Consumer CRM

Provides dedicated tools to manage account relationships, automate renewal invitations, and offer self-service portals for all stakeholders.

Advanced Security

Utilizes AuthStack and MFAStack to provide Single Sign-On and Two-Factor Authentication for high-level data protection.

Product Configurator

Enables the creation of insurance products including data modeling, logic validation, and reporting mapping through GUI tools.

Underwriting Tools

Offers a suite for managing rating matrices, complex equations, and real-time rule changes per distribution channel.

Accounting

Automates complex insurance financial workflows using a fully integrated double-entry transactional system.

Claims Management

Handles the full claim lifecycle from First Notice of Loss (FNOL) to final reimbursement via mobile apps and portals.

Reporting

Delivers real-time and customizable reports for sales and claims, with native support for AWS Quicksight and Microsoft PowerBI.

Document Management

Automates the creation of emails and documents from templates triggered by specific system events or workflows.

Website Portals

Facilitates product distribution through white-label schemes, mobile apps, and direct-to-market consumer web portals.

Aggregator Support

Connects directly to major UK comparison sites like MoneySuperMarket and GoCompare for real-time quote surfacing.

API-Centric Connectivity

Uses REST protocols to link with external partners for postcode lookups, car registrations, and KYC databases.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
5
Interface languages
16
Billing currencies

Interface languages

EnglishSpanishFrenchGermanChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇭🇰HKD🇳🇿NZD🇰🇷KRW🇮🇳INR🇷🇺RUB🇿🇦ZAR🇧🇷BRL

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