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C3 Cloud Contact Center

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Software Status:Active

About C3 Cloud Contact Center

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C3 Cloud Contact Center Details

Vendor
Mida Solutions
Year Launched
2004
Location
Main Headquarter Padova, PD 35129, ITALY
Deployment
cloud, on premise, windows
Training Options
documentation, videos, live online, in person
Countries Served
All Countries.
Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese (Brazilian), Russian, Spanish.
Users
Small to Large Enterprises, Customer Support Teams, Government Agencies, Retail and E-commerce Businesses, Healthcare & Pharmaceuticals
Industries Served
Retail, Pharmaceuticals, Government, Food & Beverage, Packaging
Tags
Contact Center, C3 Cloud Contact Center

C3 Cloud Contact Center's In-App Market Place

Does C3 Cloud Contact Center have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (CHF), CNY (¥), SEK (kr), NOK (kr), DKK (kr), RUB (₽), INR (₹), MXN ($), BRL (R$), ZAR (R), SGD ($), HKD ($), NZD ($), KRW (₩)

Pros & Cons

  • Unified platform for multiple communication channels.
  • Seamless integration with popular CRMs and other tools.
  • Robust features for efficient contact center management.
  • Scalable and reliable cloud-based architecture.
  • User-friendly interface with accessibility features.
  • Unclear Marketplace for Add-Ons: No mention of an app marketplace
  • Industry-Specific Customizations Not Highlighted: No explicit mention of sector-specific modules
  • Pricing may be a consideration for smaller businesses.
  • The platform's comprehensive features may require a learning curve for some users.

C3 Cloud Contact Center's Support Options

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