Cake POS logo

Cake POS

by Mad Mobile · Since 2009
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ActiveAvailable globallyCloud
Quick facts
VendorMad Mobile
Year launched2009
StatusActive
LocationMetwest International 4050 W Boy Scout Blvd, 10th Floor, Tampa, Florida 33607, US
Countries servedGlobal
Languages10
Integrations17+
Free tierN/A
Free trialN/A
Contact salesN/A

About Cake POS

CAKE POS is a restaurant point-of-sale software from Mad Mobile that helps simplify restaurant operations. It includes features like Quick Service, Full Service, and a Handheld Kitchen Display System to support efficient order management and customer service. The CAKEpop Handheld and Self-Service Kiosk options provide flexibility in how orders are taken and fulfilled, allowing restaurants to cater to a variety of guest preferences. CAKE POS is built with restaurant-grade hardware to ensure reliability and speed during peak hours. The platform is designed for restaurants of all sizes and types, making it suitable for those looking to improve their service efficiency and customer satisfaction. Key capabilities: restaurant POS Quick Service Full Service handheld kitchen display self-service kiosk Best for: restaurant operators that need a comprehensive solution for managing orders and payments.

CAKE POS is a powerful point-of-sale (POS) system designed for restaurants, providing a seamless and efficient way to manage daily operations. This cloud-based platform is ideal for both quick-service and full-service restaurants, allowing for order management, payment processing, employee scheduling, and inventory tracking. The user-friendly interface is intuitive, making it easy for staff to navigate through tasks, and its responsive touchscreen system ensures quick and accurate order processing. With its ability to integrate with various third-party software like DoorDash, Uber Eats, and Paytronix, CAKE POS helps businesses expand their reach and streamline operations, offering a complete solution for modern restaurants. One of the standout features of CAKE POS is its robust integrations, which enhance its functionality and improve business efficiency. For instance, the system integrates with DAVO by Avalara to automate sales tax collection and filing, eliminating the need for manual tracking. Additionally, it supports delivery integrations with DoorDash and Uber Eats, allowing restaurants to manage both in-house and online orders from a single platform.

Pros & Cons

Pros
  • Hands down was the most inclusive and best reporting features for our Bar / Restaurant / Bowling Alley. The couple times I have had questions, I've had great support and resolution very quickly.
  • I love that reservations can be received online, it helps us to organize ourselves better and leave our clients satisfied. It is used to manage time in general, salaries, breaks and much more.
  • Great amount of flexibility, the best product we have seen or tried, we have looked at and had demos of others and this fit our operation the best.
  • We have seen an increase in profits, customer service and the reporting ability has helped to make our business better. Both in the front and back of the house.
Cons
  • Now im stuck with a POS system. When your down and struggling Im not one to burry someone.
  • Getting used to not having a CAKE customer rep stopping by to assist in implementations although you supply that virtually on demand.
  • Also some basic functionality on the restaurant side is still missing. Tickets in the kitchen print up items in random order and there is no way to address this in the system.
  • We were so behind and losing money (people walking our) that I simply closed the kitchen. I lost a lot of money that night.

Features

Key features

User-Friendly Interface

CAKE POS offers a simple, intuitive touchscreen interface that helps staff navigate easily through orders and payments.

Order Management

Streamline your order-taking process and ensure accuracy with a central system for managing orders from both in-house and online customers.

Payment Processing

Accept all forms of payment, including credit cards, debit cards, and mobile payments, with secure payment processing.

Employee Management

Manage employee schedules, track shifts, and communicate effectively through the integration with platforms like 7shifts.

Cloud-Based Accessibility

Access your POS system from any location, making it ideal for businesses with multiple locations or remote management needs.

Inventory Tracking

Keep track of stock levels and automate reordering to reduce waste and avoid stockouts.

Customizable Reporting

Get detailed reports on sales, customer data, and inventory to make informed business decisions.

Customer Loyalty Programs

Integrate with Paytronix to offer loyalty rewards, driving repeat business and increasing customer retention.

Online Ordering Integration

Easily integrate with DoorDash and Uber Eats to expand your customer base and offer delivery services without managing separate systems.

Real-Time Data Synchronization

Data from your POS system syncs in real-time, ensuring accurate reporting and up-to-date sales information.

Additional features

Sales Tax Automation

Integration with DAVO by Avalara automates sales tax collection and filing, ensuring compliance without the hassle of manual tracking.

Delivery Integrations

Integrates with third-party services like DoorDash and Uber Eats to help increase order volume and expand customer reach.

Loyalty Rewards

Through Paytronix, CAKE POS enables you to build and manage customer loyalty programs to encourage repeat business.

Accounting Integrations

Syncs with platforms like Restaurant365 and QuickBooks for seamless accounting and financial management.

Labor Management

Integrates with 7shifts for simplified employee scheduling and labor cost management.

Food Cost Management

MarginEdge integration provides real-time insights into food costs and helps manage back-office operations.

Order Management for Multiple Channels

Manage all your orders (online and in-store) in one place, reducing errors and improving operational efficiency.

Customizable Menus

Easily update and customize menus based on seasonal items or changing business needs.

Receipt Printing

Supports thermal printers for quick, reliable receipt printing.

Mobile POS Capability

The CAKE Pop handheld POS option allows staff to take orders and payments directly at the table, improving speed and customer experience.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
10
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchItalianGermanPortugueseDutchRussianChineseJapanese

Billing currencies

🇺🇸USD

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