About Call & Report
Call & Report is a reporting software from Enera that provides tools for efficient communication and documentation in real-time. It includes features such as incident reporting, customizable templates, and automated notifications so users can quickly respond to and manage incidents effectively. This platform is designed for organizations that require a systematic approach to reporting and accountability. Call & Report allows users to track incidents over time and maintain a clear record of actions taken. Key capabilities: incident reporting customizable templates automated notifications tracking and analysis user management Best for: organizations that need to manage and report on incidents comprehensively.
Call & Report offers a niche but highly effective solution for organisations managing outdoor and facility-maintenance tasks that require precise location, timing, and reporting control. Designed with municipalities and contractors in mind, it combines GPS tracking devices and mobile app logging to ensure every ploughing, salting, roadside landscaping or tree inspection job is recorded accurately. Managers gain visibility in real time via map views and generate comprehensive reports for invoice control and liability defence. Its strength lies in delivering detailed field-work oversight across seasons and mixed equipment types. On the flip side, the focus on a specific service segment means it may not serve general field-service needs as broadly as generic platforms. Limited publicly documented integrations and custom-only pricing structure may add some friction for organisations seeking deep system-connectivity or transparent buying. For municipalities and contractors with demanding outdoor-task workflows, however, Call & Report is a strong contender for delivering accountability, documentation and operational efficiency.
Pros & Cons
- +Enables precise GPS-based tracking of field tasks for municipalities and contractors.
- +Offers real-time monitoring of crews and assets ensuring operational visibility.
- +Provides strong documentation for liability, insurance and audit scenarios in public-works.
- +Flexible hardware options: portable transmitters, mounted units or mobile app mix.
- +Supports seasonal reconfiguration and multi-activity (winter/summer) usage simplifying lifecycle.
- −Narrowly targeted to specific field-service/municipal maintenance use-cases rather than general FSM.
- −Setup depends on hardware (GPS transmitters) which increases initial cost and logistics.
- −Limited language options (primarily Scandinavian and English) may hamper global deployments.
- −No publicly accessible API or marketplace, restricting integrations with other enterprise systems.
- −Pricing not transparent (custom quotes only) so budgeting may be harder for smaller organisations.
Features
Key features
- GPS Tracking of Field Activities
- Logs workers/vehicles via portable or mounted GPS transmitters or mobile app.
- Task Dispatch & Monitoring
- Assign work tasks (ploughing, salting, park maintenance, etc) and follow in real time.
- Mobile App Logging
- Field staff can use iOS/Android app to log start/stop, capture photos, comments, track quantities/materials.
- Invoice & Cost Follow-Up
- Generates reports usable for invoice control, comparing work logged versus invoiced.
- Inspection & Inventory Modules
- Support for inspections/inventories of playgrounds, trees, signs, lights, litter – with workflow logging.
Additional features
- Export capabilities
- PDF, Excel, shapefile format for GIS use
- Flag functionality
- quick “button push” reports by driver/worker of anomalies (potholes, broken lights, obstacles)
- Geofencing
- define areas to analyse tasks within specific zones or regions
- Invoice control & follow-up
- link logged activities to cost/time, verify billing, monitor resource usage
- Dispatch / Call-out module
- send work orders by phone/SMS, log acceptance and start times
- Route vs actual comparison
- compare planned route with actual GPS track to measure compliance/coverage
- Import functionality
- bulk personnel or equipment registration to streamline setup
- Multi-season reuse
- reconfigure equipment from winter to summer tasks (ploughing ↔ mowing)
- Hardware flexibility
- mix and match transmitters/app usage depending on vehicle/asset type
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Call & Report
Call & Report is a reporting software from Enera that provides tools for efficient communication and documentation in real-time. It includes features such as incident reporting, customizable templates, and automated notifications so users can quickly respond to and manage incidents effectively. This platform is designed for organizations that require a systematic approach to reporting and accountability. Call & Report allows users to track incidents over time and maintain a clear record of actions taken. Key capabilities: incident reporting customizable templates automated notifications tracking and analysis user management Best for: organizations that need to manage and report on incidents comprehensively.
Call & Report Details
Call & Report's In-App Market Place
Does Call & Report have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (CHF), CNY (¥), SEK (kr), NZD ($)
Pros & Cons
- Enables precise GPS-based tracking of field tasks for municipalities and contractors.
- Offers real-time monitoring of crews and assets ensuring operational visibility.
- Provides strong documentation for liability, insurance and audit scenarios in public-works.
- Flexible hardware options: portable transmitters, mounted units or mobile app mix.
- Supports seasonal reconfiguration and multi-activity (winter/summer) usage simplifying lifecycle.
- Narrowly targeted to specific field-service/municipal maintenance use-cases rather than general FSM.
- Setup depends on hardware (GPS transmitters) which increases initial cost and logistics.
- Limited language options (primarily Scandinavian and English) may hamper global deployments.
- No publicly accessible API or marketplace, restricting integrations with other enterprise systems.
- Pricing not transparent (custom quotes only) so budgeting may be harder for smaller organisations.
Call & Report's Support Options
Email Address
info@enera.comContact
+46-31-680-780Call & Report's Alternatives
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