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Software Status:Active

About Callzen

Callzen is a contact center software from NoBroker Technology Solutions that changes the contact center operations. It combines AI-powered analytics, sentiment analysis, and compliance audits so users gain actionable insights from customer interactions. The platform lets users automate contact center tasks, ensuring no conversation goes unnoticed. With its focus on HealthTech, Callzen provides specific features that cater to the healthcare industry's communication needs. Key capabilities: AI-powered analytics Sentiment analysis Compliance audits Contact center automation HealthTech integration Best for: businesses in the healthcare sector that need to improve their customer engagement and operational efficiency.

Callzen Details

Vendor
NoBroker Technology Solutions
Year Launched
2021
Location
Headquarters Kasavanahalli Road, Bengaluru East, Karnataka 560035, IN
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Call Center Agents, Customer Service Representatives, Sales Representatives, Team Leaders, Supervisors, Managers.
Industries Served
Banking & Finance, Insurance, HealthTech, EdTech, Travel & Hospitality, E-Commerce & Logistics1
Tags
Conversational AI Platform Software, Callzen

Callzen's In-App Market Place

Does Callzen have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), SGD (S$), MXN (Mex$), KRW (₩), CHF (CHF), SEK (kr), NZD (NZ$), AED (د.إ)

Pros & Cons

  • 1. Automatically identifies critical talking points and sentiments in calls.
  • 2. Automates quality assurance and compliance monitoring for all interactions.
  • 3. Provides AI-driven insights to understand customer feedback and behavior.
  • 4. Empowers agents with real-time assistance and coaching.
  • 1.Limited support for multiple languages

Callzen's Support Options

Contact

9167469025

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