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Campground Commander

by Campground Commander · Since 2015
No reviews yet
ActiveAvailable globallyCloudOn-premise
Quick facts
VendorCampground Commander
Year launched2015
StatusActive
LocationPO Box 1003, Kearney, MO 64060
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact sales

About Campground Commander

Campground Commander is a management software from Campground Commander that assists in operating campgrounds effectively. It includes reservation management, guest tracking, and reporting features so campground operators can efficiently manage their operations. The software helps simplify the booking process, track occupancy, and generate comprehensive reports for better decision-making. With its user-friendly interface, campground managers can easily navigate through functionalities to oversee their facilities. Additionally, Campground Commander supports integration with payment gateways to facilitate smooth transactions. Key capabilities: reservation management guest tracking reporting payment processing user-friendly interface Best for: campground operators that need to manage reservations and track guest information.

Campground Commander is a comprehensive campground management software designed to streamline operations and improve guest experiences. It offers a robust set of features, including site mapping, multi-location management, online reservations, rental management, permit management, utility billing, guest check-in/check-out, and campground reservation management. The software is integrated with Google Maps, providing great visibility to campsites and streamlining the booking experience for campers and management. The user interface of Campground Commander is intuitive and user-friendly. The dashboard makes it easy to manage reservations, customer details, update campsites, generate reports, and communicate with campers. The design is clean and organized, with unique navigation features that allow users to quickly access different functionalities. The software is cloud-based, making it accessible from anywhere via the internet. In terms of functionality, Campground Commander stands out with its site lock capabilities, invoice emailing, refund management, and user permissions. It also offers automated billing, guest check-in/check-out, and site mapping, which simplify day-to-day tasks and ensure smooth operations. The software includes reporting and analytics tools, giving managers valuable insights into occupancy rates, revenue, and guest preferences.

Pros & Cons

What users like
  • +1. Improved Occupancy: The online reservation system has significantly increased occupancy numbers.
  • +2. Effective Online Reservations: The online reservation system is effective at generating reservations.
  • +3. Responsive Support: While sometimes requiring contact for assistance, the support staff is very quick to respond and provide help.
  • +4. Personalized Service: The support team knows users by name, frequently checks in, and communicates updates and information regularly.
  • +5. Excellent Training and Onboarding: Provides thorough training, especially helpful for new users and campgrounds. Offers training for all team members.
  • +6. Responsive to Feedback: Actively incorporates user feedback and implements changes to improve the program's efficiency.
What users flag
  • 1. Occasional Need for Support: Some tasks may require contacting support for assistance, suggesting that certain aspects of the system could be more intuitive or self-explanatory. This is mitigated by the quick response time of the support team.

Features

Key features

1. Intuitive and Easy to Use Design
The software is designed to be user-friendly, especially for those less tech-savvy, making training and daily use simpler.
2. Customized for Small to Mid-Sized Campgrounds
The software focuses on the specific needs of smaller, privately owned campgrounds, offering relevant tools and avoiding unnecessary features.
3. Interactive Google Maps Integration
Uses Google Maps to display the campground layout with site outlines, dimensions, and images, enhancing the booking experience for guests.
4. Real-Time Updates
Reservations and billing information update in real time, preventing double bookings and keeping records current.
5. Affordable Pricing
Offers competitive pricing designed for smaller businesses, providing essential features without excessive costs.
6. Focus on Customer Feedback and Updates
Continuously updates and improves the software based on customer feedback and needs.

Additional features

1. Online Registration System
Provides a powerful online registration system for 24/7 bookings.
2. Office Management Forms
Includes necessary business management forms designed for family-owned campgrounds.
3. Online Services
Offers online services for around-the-clock bookings, streamlining on-site management and accounting.
4. Flexible Setup and Management
Provides flexibility in setup, management, and registrations.
5. Competitive Pricing
Offers affordable pricing for small to mid-sized campgrounds.
6. Outstanding Customer Training and Support
Provides excellent customer training and support.
7. Cloud-Based
Accessible anytime, anywhere with internet access on any device.
8. Reports
Offers reports designed for smaller campgrounds, available in CSV format, including Arrivals/Departures, Reservations, Billing, and Occupancy reports.
9. Campsite Reservation Control
Allows easy changes to campsites, adding features, showing unavailability, and moving campers.
10. Easy Booking Process
Simplifies the booking process, showing rates and availability, securely collecting payments, and providing built-in credit card security.
11. Software Updates
Provides automatic software updates at no extra charge.
12. Google Maps Integration
Uses interactive Google Maps with site outlines, dimensions, and images.
13. Camper Information Collection
Collects camper information and site preferences for future use.
14. Inverted Site Lock Capabilities
(New Feature)
15. Monthly Billing and Email Invoicing
(New Feature)
16. Easy Refunds
(New Feature)
17. Auto-Fill City/State
(New Feature)
18. Numerous User Permissions
(New Feature)
19. Campsite Pictures
(New Feature)
20. Surcharging Capabilities
(New Feature)
21. Professional Websites
Offers website design services to attract customers.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Average Fee Per Reservation

USD 1.2

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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