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Campground Master

by Cottonwood Software · Since 1996
No reviews yet
ActiveAvailable globallyOn-premise
Quick facts
VendorCottonwood Software
Year launched1996
StatusActive
LocationCottonwood Software P.O. Box 657 Litchfield Park, USA
Countries servedGlobal
Languages1
Integrations
Free tier
Free trialYES
Contact sales

About Campground Master

Campground Master is a campground software from Cottonwood Software that provides reservation management for campgrounds, RV parks, resorts, and more. It combines features such as a FREE demo, buy/renew options, and contact support so users can effectively manage their reservations. The software caters to a variety of campground needs, including facilitating bookings and customer management. With capabilities tailored for the industry, it also addresses inquiries through an easily accessible brochure. Key capabilities: reservation management customer tracking financial reporting site mapping communication tools Best for: campground operators that need efficient reservation management solutions.

Campground Master by Cottonwood Software is a feature-rich campground management solution tailored for campgrounds, RV parks, and other hospitality businesses. Designed to transition traditional paper-based management systems into a more efficient and digital format, it stands out with its robust functionalities and reliability. Campground Master aims to simplify reservation processes, integrate payment systems, and offer seamless operational support to businesses of varying sizes. From managing reservations and check-ins to providing offline capabilities and point-of-sale (POS) integration, the software caters comprehensively to its users' needs. The user interface of Campground Master is straightforward and intuitive, which makes it particularly appealing to users who may not be tech-savvy. Its menu-driven layout allows users to navigate quickly through features like reservations, check-ins, and financial management. A standout aspect of the interface is the customizable reservation grids and maps. These visual tools provide a clear and adaptable representation of campground layouts, making site management visually intuitive. By emphasizing simplicity without sacrificing depth, Campground Master strikes a balance that reduces the learning curve for new users while enabling advanced users to manage intricate operations effectively.

Pros & Cons

What users like
  • +• User-friendly interface and easy to learn, even for beginners.
  • +• Flexible and customizable to fit specific campground needs.
  • +• Efficient reservation management, including online bookings and credit card processing.
  • +• Excellent reporting features and integrates well with QuickBooks.
  • +• Responsive customer support and helpful documentation.
  • +• Affordable, especially with the one-time payment option.
What users flag
  • • Lacks robust, integrated online reservation functionality.
  • • Can be confusing due to multiple ways to accomplish the same task.
  • • Occasional glitches in bookkeeping and guest management.
  • • Outdated interface and can be slow at times.
  • • Limited training resources for new users.
  • • Support may require an additional fee for transferred ownership.

Features

Key features

1. Ease of Use
Simple to learn and operate, with most campgrounds able to get up and running within a day.
2. Affordability
One-time purchase cost of $795 with no monthly fees, no fees per reservation, and no setup costs.
3. Flexibility
Highly customizable database to suit various types of rental spaces, transaction categories, payment types, etc.
4. No Internet Required (for basic functions)
Operates on a local computer without needing constant internet access, but offers online features when connected.
5. Personal Support
Direct phone and email support praised for its responsiveness.
6. Dynamic Reporting
Quick access to essential reports with various formatting options.
7. Customizable Maps
Built-in tools to update and personalize maps.
8. Optional Networking
Remote access over the internet is available, functioning like a cloud-based system, but without monthly fees.

Additional features

1. Simplified Reservation Management
Streamlines the reservation process for campgrounds and RV parks.
2. Suitable for Various Businesses
Can be used for any hospitality or rental business, not just campgrounds.
3. Easy Transition to Computerized System
Helps businesses move from paper-based systems to a digital platform.
4. Ideal for Any Size of Business
Scalable for small and large operations.
5. Downloadable Brochure & Flyer
Provides printable materials for offline review.
6. $795 One-Time Cost
For a standalone system, regardless of the number of sites.
7. No Monthly Fees
No recurring subscription charges.
8. No Added Cost Per Reservation
Unlimited reservations without extra fees.
9. No Setup Costs
Users can set up the database themselves with support.
10. Free 30-Day Trial
Available to test the software before purchasing.
11. Buying Guide
Offers information on how to purchase and get started.
12. Minimal Computing Power Needed
Runs on most Windows computers, including Windows 10.
13. No Internet Required (Basic Functionality)
Core features work offline.
14. Internet-Enabled Features
Offers additional functions when connected to the internet.
15. Optional Networking/Remote Access
Allows access over the internet, similar to cloud-based systems but without the drawbacks of a cloud system.
16. Detailed Manual and Tutorials
Comprehensive user manual and quick-start guides available.
17. Instant Program Help
In-program help accessible by pressing the F1 key.
18. Printable Manuals
Available for purchase.
19. Flexible Database
Supports various rentable spaces, custom transaction categories, payment types, etc.
20. Customizable Dynamic Maps
Built-in tools to update and design maps.
21. Customizable Forms and Messages
Receipts, emails, labels, reports, dialogs, and menus can be tailored within the program.
22. Dynamic Report Tabs
Provides instant access to essential information.
23. One-Click Reports
Generate reports quickly with various formatting options.
24. Occupancy Views
View occupancy in grid, arrivals, departures, on-site, payments due, etc.
25. Comprehensive Tracking
Logs reservation and transaction details, including date, time, and operator.
26. Customer Information Storage
Saves customer details for easy recall on return visits.
27. Walk-In Management
Handle walk-ins efficiently with a few clicks.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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