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CampWorks

by VisualWorks · Since 1995
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ActiveAvailable globallyCloud
Quick facts
VendorVisualWorks
Year launched1995
StatusActive
LocationUnited States
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact sales

About CampWorks

CampWorks is a camp management software from VisualWorks that supports the operation of summer camps and recreational programs. It offers features for registration management, attendance tracking, and billing processing so camp administrators can efficiently manage their programs. The software allows for customizable registration forms and provides real-time reporting tools to monitor key metrics. CampWorks also integrates with various payment processors for easy transaction management and offers communication tools for staff and parents. Key capabilities: registration management attendance tracking billing processing customizable forms real-time reporting Best for: camp administrators that need to efficiently manage registration and operations for recreational programs.

CampWorks by VisualWorks is a specialized campground management software designed to simplify the operations of campgrounds and RV parks. Its primary purpose is to provide comprehensive tools for managing reservations, tracking occupancy, handling customer communications, and generating reports on campground performance. With features like automated billing and integrated payment processing, CampWorks enhances operational efficiency and improves guest experiences. The software is tailored to meet the needs of campgrounds, RV parks, resorts, and marinas, making it a versatile solution for various outdoor hospitality businesses. The user interface of CampWorks is intuitive and user-friendly, allowing staff to navigate the software effortlessly. The design is clean and organized, with easy-to-understand menus and navigation features. Unique design elements, such as real-time data access on site availability and a mobile app for guest services, make it stand out from its competitors. The interface is designed to ensure that even those with minimal technical expertise can manage campground activities effectively. In terms of functionality and features, CampWorks offers a wide range of capabilities.

Pros & Cons

What users like
  • +1. Cost-Effective: Offers a good balance of features and reasonable pricing, especially compared to other systems that either lack features or charge excessively for add-ons.
  • +2. Easy to Use: The system is user-friendly, with intuitive features like guest screens for storing important reservation details, preventing miscommunication and double-bookings. This is especially beneficial for multiple staff or multi-computer setups.
  • +3. Online Reservations: Enables online reservations through the campground's website, including mobile device compatibility, leading to increased bookings, reduced phone calls, and positive camper feedback.
  • +4. Effective Communication Tools: Facilitates internal staff communication through detailed notes on reservations.
  • +5. Excellent Customer Support: Provides responsive support, gathers customer feedback, fixes bugs promptly, and incorporates user suggestions into product development. The support team's understanding of the camping industry is a significant plus.
  • +6. Flexible Reservation Management: Handles various reservation types (daily, weekly, monthly) and allows for detailed tracking.
  • +7. Client Dashboard: Offers an efficient communication hub for interacting with the support team.
  • +8. Handles Large Operations: Suitable for large RV parks with hundreds of sites, including storage sites.
What users flag
  • 1. Tricky Setup Screens (Mitigated): Some setup screens can be complex, but the new "Tip bubbles" offer in-app help.
  • 2. Segmented Stay Issues: Moving monthly customers between sites (segmented stays) has presented minor issues, although the CampWorks team is actively working on improvements.

Features

Key features

1. Real-time Online Reservations (WebRes)
Allows guests to book directly through your website with real-time availability and no risk of double-bookings, freeing up staff time.
2. Monthly Billing
Streamlines billing for monthly and seasonal guests, including tracking miscellaneous charges, meter readings, and rent. It also supports charge accounts for local businesses.
3. Integrated Point of Sale (POS)
An optional module that provides complete sales, inventory, and cash drawer management, fully integrated with CampWorks for combined reporting and charging store items to reservations.
4. Integrated Payment Processing (CardConnect)
Securely accepts, stores, and processes payment card information through CardConnect, ensuring PCI compliance.
5. CampWorks Connect Smartphone App
Allows remote management of the business, marketing to guests, and enhanced guest hospitality.
6. Flexible Setup and Scalability
Accommodates businesses of all sizes, from small operations to large resorts, with customizable features and scalable pricing.

Additional features

1. Reservations
Manages various types of reservations (individuals, groups, daily, weekly, monthly, seasonal) with tools like quicklists, reservation grids, and maps.
2. Guest Management
Tracks guest details, stay history, payment information, discount programs, and contact lists for improved customer satisfaction and repeat business.
3. Reporting & Analysis
Provides detailed reporting and graphing of reservations, financials, utilization, productivity, inventory, and availability for informed decision-making.
4. Rentals Management
Tracks rented items with check-in/check-out functionality, payment processing, and receipt printing.
5. Training
Offers training videos on the website to facilitate staff onboarding.
6. Networking & Remote Access
Offers both locally installed Windows versions and web-based versions for access from any computer. Also offers remote access and a mobile app for managers/owners.
7. Data Security/Backup
Provides built-in local and optional cloud backups to protect data.
8. Marketing
The CampWorks Connect app facilitates marketing efforts and enhances guest communication.
9. Payment Processing
Integrates with CardConnect for secure payment processing.
10. Store (Point of Sale)
Optional POS module for managing store sales and inventory.
11. Monthly Billing
Manages billing for monthly/seasonal guests and local businesses.
12. Sources and related content

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Campworks Pos

USD 20

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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