CanadaHelps logo

CanadaHelps

by CanadaHelps · Since 2000
No reviews yet
Active1+ countriesCloud
Quick facts
VendorCanadaHelps
Year launched2000
StatusActive
LocationToronto, Ontario M5C 3G8, CA
Countries served1+
Languages2
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About CanadaHelps

CanadaHelps is a fundraising platform from CanadaHelps that provides non-profit organizations with tools to raise funds online. It offers donation processing, fundraising pages, and donor management so they can efficiently manage their fundraising efforts. The platform includes features such as peer-to-peer fundraising campaigns, automated tax receipts, and customizable donation forms to assist organizations in reaching their fundraising goals. CanadaHelps supports charities in engaging with donors and tracking donations in real time. Key capabilities: donation processing fundraising pages donor management automated tax receipts peer-to-peer fundraising Best for: non-profit organizations that need reliable tools for online fundraising and donor engagement.

CanadaHelps is the essential, all-in-one digital fundraising platform for any registered Canadian charity. As a non-profit itself, it provides unrivaled trust, guaranteed CRA compliance, and bilingual support. The platform excels by offering a wide variety of giving options (including securities) and a powerful suite of tools (P2P, Ticketed Events) accessible via transparent transaction fees (no monthly costs for the core tools). While its transaction fees are higher than direct payment processors, this cost is justified by the invaluable services included, such as automatic tax receipting and a potential new donor channel via the public portal. The platform is the trusted standard for digital giving in Canada.

Pros & Cons

Pros
  • It is easy to use the system and keep track of all of the donations and donors
  • They are amazing at helping navigate the system, and they get back to you very quickly
  • It is a great system with many tools to help us with our events, fundraising, and operations.
  • One great thing about this software are the donation forms; emails can be sent out of DMS
  • Ease of batch adding contributions and issuing tax receipts
Cons
  • It can be difficult to customize reports
  • Rather than allow you full access to all critical fields, they decide which ones you can and can't access
  • You have to generate multiple reports yourself and then do the analysis

Features

Key features

All-in-One Donation Types & Payment Processing

Facilitates a wide range of giving options, including one-time, monthly, tribute gifts, charitable gift cards, and complex donations of securities, accepting payments via Credit Card, Apple Pay, Google Pay, and PayPal.

Automatic CRA-Compliant Tax Receipting

Handles the entire tax receipting process automatically for donors, issuing CRA-compliant electronic receipts instantly, drastically reducing the administrative burden on charities.

Comprehensive Fundraising Tool Suite

Provides ready-to-use digital tools including customizable Donation Forms (CDF), Ticketed Event Management, and Peer-to-Peer Fundraising (P2P) platforms.

Bilingual Support & Canadian Focus

Offers the entire service, including the user interface and customer support, in both English and French, and ensures all features are compliant with Canadian fundraising regulations.

Donor Management System (DMS)

Offers an optional subscription-based CRM built for Canadian charities that automatically syncs all CanadaHelps donations, helps track grants and major gifts, and allows custom reporting and bulk email communications.

Additional features

Customizable Donation Forms (CDF)

Allows charities to create unlimited, branded, mobile-friendly forms that can be embedded directly onto their own website.

Weekly Electronic Fund Transfers (EFT)

utomatically transfers collected donation funds (net of fees) directly into the charity's bank account on a weekly cadence, with no minimum transfer amounts.

Fraud Protection & Security

Provides robust, built-in fraud protection and maintains the highest level of PCI-compliance security to protect both donors and charities.

Charity Profile on CanadaHelps.org

Every registered Canadian charity has a free, discoverable profile on the CanadaHelps portal, allowing donors to find and support them through the public platform.

Donor Option to Cover Fees

Donors are given the option to cover the platform's transaction fee during checkout, allowing the charity to receive the full intended donation amount.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
2
Interface languages
1
Billing currencies

Available in

Canada

Interface languages

EnglishFrench

Billing currencies

🇨🇦CAD

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