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Candid

by Candid · Since 2016
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ActiveAvailable globallyCloud
Quick facts
VendorCandid
Year launched2016
StatusActive
Location811 SE Stark St, #400 , Portland, OR 97214, US
Countries servedGlobal
Languages1
Integrations9+
Free tier
Free trialYES
Contact salesYES

About Candid

Candid is a communication software from Candid [designed for collaboration]. It provides features such as real-time messaging, file sharing, and video conferencing so teams can work together effectively. Users can communicate across different channels, share documents instantly, and hold virtual meetings without additional software. Candid also supports integrations with popular tools for improved productivity. Key capabilities: real-time messaging file sharing video conferencing team collaboration third-party integrations Best for: remote teams that need an efficient platform for communication and collaboration.

Candid By Candid is a cloud-based B2B eCommerce platform designed to simplify wholesale transactions between wholesalers and retailers. The software transforms traditional static processes, such as using PDF e-books, attachments, communication messages, and invoices, into a dynamic and interactive catalog1. This makes it easier for wholesalers and retailers to collaborate on purchase orders. Candid offers integration with various third-party platforms like Shopify, WooCommerce, and SquareSpace, allowing users to synchronize wholesale and direct-to-consumer inventory in real-time1. The user interface of Candid By Candid is intuitive and user-friendly2. The platform features a virtual showroom with a branded wholesale catalog, making it easy for users to navigate and manage orders. The interface is designed to be straightforward, allowing users to quickly process all steps of a wholesale order, which saves valuable time1. However, some users have noted that the interface could be simplified further or made more user-tested to enhance usability. Candid By Candid boasts several key functionalities and features that set it apart from its competitors.

Pros & Cons

What users like
  • +1. Net 30 terms and secure credit card processing: This allows for flexible payment options and ensures secure transactions.
  • +2. Customer storefront: The storefront provides a visual interface for customers to select and view products, simplifying the ordering process.
  • +3. Order customization: The ability to customize order numbers aids in organization and tracking.
What users flag
  • 1. Steep learning curve: Customers may require significant assistance to navigate the platform and make payments.
  • 2. Complex integration: The transition from QuickBooks to Candid may not be as seamless as expected, requiring additional effort and adjustments.
  • 3. Hosting costs: Hosting the platform on Candid can be expensive, limiting flexibility and potentially increasing costs.
  • 4. Limited template options: While order customization is available, the lack of diverse template styles may restrict creative options.

Features

Key features

1. Virtual Storefront
A digital storefront embedded into your website or hosted on Candid's platform, allowing customers to browse and select products.
2. Order Management
A collaborative order form with built-in messaging and approval workflows to streamline the ordering process.
3. Invoicing and Payments
Automated invoicing, digital payments, and shipment tracking to simplify financial transactions.
4. Business Analytics
Detailed reports on product performance, order history, and customer behavior to inform business decisions.
5. Seamless Onboarding
Quick and easy setup process with dedicated support for both the brand and its buyers.

Additional features

1. Virtual Storefront
A digital storefront that can be integrated into your existing website or hosted on Candid's platform. It provides a user-friendly interface for buyers to browse products, view details, and add items to their cart.
2. Order Management
A collaborative order form that allows buyers to create and submit orders directly. It includes features like product selection, quantity adjustments, pricing information, and a messaging system for communication between the buyer and the seller.
3. Invoicing and Payments
Automated invoicing and payment processing, including support for various payment methods. It also offers shipment tracking to keep buyers informed about the status of their orders.
4. Business Analytics
Comprehensive reporting tools that provide insights into sales performance, customer behavior, and inventory levels. This data can be used to identify trends, optimize pricing strategies, and make informed business decisions.
5. Seamless Onboarding
A streamlined onboarding process that helps both brands and buyers get started quickly. Candid offers dedicated support to guide users through the setup process and answer any questions.
6. Integrations
The ability to integrate with other tools and platforms to streamline workflows and improve efficiency. Candid integrates with popular e-commerce, shipping, and accounting software.
7. Customizable Workflows
Flexible workflows that can be tailored to specific business needs. This allows brands to automate repetitive tasks, reduce manual errors, and save time.
8. Mobile Accessibility
A mobile-friendly platform that enables buyers to place orders and manage their accounts on the go.
9. Secure and Reliable
A secure platform with robust security measures to protect sensitive data. Candid ensures reliable performance and uptime to minimize disruptions to your business.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Pro Plan

USD 179

Complete Plan

USD 599

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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