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Canny

by Canny ยท Since 2015
No reviews yet
ActiveAvailable globallyCloudFree tier
Quick facts
VendorCanny
Year launched2015
StatusActive
LocationWork from anywhere, Remote CA
Countries servedGlobal
Languages12
Integrations15+
Free tierYES
Free trialN/A
Contact salesN/A

About Canny

Canny is a roadmapping software/platform from Canny that helps teams organize their ideas, collect user feedback, prioritize features, build their roadmap, and communicate what they are working on. It includes AI Feedback Management, Collect Feedback, Analyze Feedback, Plan Roadmap, and Share Updates so teams can determine what to build next and keep everyone updated. Canny supports aligning project priorities with user needs while keeping customers and key stakeholders informed of progress. The platform allows for integration with project management tools to ensure smooth collaboration among teams. Key capabilities: AI Feedback Management Collect Feedback Analyze Feedback Plan Roadmap Share Updates Best for: product teams that need to prioritize features and manage user feedback effectively.

Canny by Canny is a robust product feedback and roadmap management tool designed to help companies prioritize their development based on customer needs and internal strategy. Its core purpose is to collect, organize, and analyze user feedback in one centralized place, enabling product teams to make informed decisions about what to build next. Key features include public and private feedback boards, upvoting systems, changelogs, a transparent product roadmap view, and in-app widget integration. Canny empowers product managers to involve users in the development process, creating transparency and increasing engagement while aligning product decisions with customer demand. Canny performs well across devices and browsers, offering quick response times and fast data refreshes. Whether you're viewing dozens or hundreds of feedback entries, the platform maintains its speed and stability. Real-time updates ensure that the feedback and roadmap views remain current without manual refreshing. For teams managing large volumes of user suggestions, Canny handles the load efficiently, maintaining structure and ease of access even at scale.

Pros & Cons

Pros
  • Emphasizes using customer feedback to drive product decisions.
  • Helps teams focus on the most impactful features through data-driven scoring.
  • Facilitates transparent communication with both internal and external stakeholders.
  • Integrations with project management tools reduce manual effort.
  • Keeping users informed about progress and new features can boost engagement.
Cons
  • Over-reliance on all customer requests might lead to a less focused product.
  • Setting up and managing custom prioritization scoring could be complex.
  • The value of the roadmap depends on the quality and representativeness of user feedback.
  • New users might need time to fully understand and utilize all the features.

Features

Key features

Prioritization Scoring

Allows users to rank and score features based on customizable factors, ensuring work on the most impactful items. This helps teams align their efforts with product goals.

Customer Feedback Integration

Enables the incorporation of customer feedback and feature request votes directly into the prioritization process. This ensures that development is driven by user needs.

Public and Private Roadmaps

Offers the flexibility to communicate product strategy and progress to both external customers and internal stakeholders. This keeps everyone informed and engaged.

Integration with Project Management Tools

Seamlessly syncs priorities and project statuses with platforms like GitHub and Jira. This streamlines workflows and avoids manual updates.

Feedback Loop System

Provides a comprehensive system to collect, analyze feedback, prioritize features, build roadmaps, and announce updates. This creates a continuous cycle of product improvement.

Additional features

Build roadmaps based on feature request scores

Uses data-driven insights to guide roadmap development.

Communicate progress to customers and key stakeholders

Keeps users and stakeholders informed through public or private roadmaps.

Notify customers about new features

Drives engagement by announcing product updates.

Track project status and keep internal stakeholders aligned

Provides visibility into project progress.

Show users the team is working on improvements

Increases user trust and engagement by displaying progress.

Sync with project management tools

Integrates with platforms like GitHub and Jira.

Push priorities to project management tools

Allows transferring prioritized features without disrupting existing workflows.

See a real-time view of project statuses

Provides up-to-date information within the project roadmap.

Keep product backlog in Canny

Centralizes feature requests and feedback.

Use feedback data to understand feature impact

Analyzes user input to inform product decisions.

Inform product decisions with feedback data

Leverages feedback for strategic planning.

Prioritize projects and communicate with a product roadmap

Visualizes planned development efforts.

Announce product updates to engage users

Keeps the audience informed about new releases.

Feature Request Management

Provides tools to manage and organize user-submitted feature requests.

Idea Management

Facilitates the collection and organization of product ideas.

Internal Feedback

Allows teams to gather and process feedback from within the organization.

Product Management

Offers features to assist with overall product strategy and planning.

Sales Documentation

May provide features to support sales teams with product information.

Public Roadmap

Enables sharing product development plans with external audiences.

Bug Tracking

Might integrate or offer features to track and manage software bugs.

Enterprise feedback

Caters to the needs of larger organizations for feedback management.

Customer documentation

Could help manage and share product documentation with users.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Core
USD 19/mo
billed monthly
Pro
USD 79/mo
billed monthly

Countries & Languages

Global
Countries served
12
Interface languages
34
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseRussianChineseJapaneseKoreanArabic

Billing currencies

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