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CapitalBase

by CapitalBase.com · Since 2004
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ActiveAvailable globallyCloud
Quick facts
VendorCapitalBase.com
Year launched2004
StatusActive
LocationIllinios,Chicago, USA
Countries servedGlobal
Languages11
Integrations1+
Free tier
Free trial
Contact salesYES

About CapitalBase

CapitalBase is a wealth management CRM software from CapitalBase.com that supports the specific needs of wealth management professionals. It combines wealth management CRM, sales workflows, and trust account workflows to provide a comprehensive solution for managing client relationships and operations. The platform also includes enterprise referrals and case studies to help users use best practices in their offerings. With its focus on the wealth management sector, it allows firms to simplify their processes, improve client interactions, and ensure compliance with industry regulations. Key capabilities: Wealth Management CRM Sales Workflows Trust Account Workflows Enterprise Referrals Case Studies Best for: wealth management firms that need to manage client relationships and simplify workflows effectively.

CapitalBase is a user-friendly, cloud-based CRM solution tailored specifically for the finance industry, offering a focused platform for managing customer relationships, activities, and approvals. Its strengths lie in its finance-specific functionality and ease of use. While it is a niche solution not intended as a general ERP, and detailed public information is limited, CapitalBase provides a reliable tool for businesses in the financial sector seeking to manage their customer relationships efficiently.

Pros & Cons

What users like
  • +Streamlined financial CRM platform specifically designed for the financial industry
  • +Provides a comprehensive view of client information, financial details, and interactions in one central location
  • +Offers advanced analytics and reporting tools to track and analyze client performance and financial trends
  • +Increases efficiency by automating manual processes and reducing time spent on data entry
  • +Helps improve client relationships through personalized communication and targeted marketing campaigns
  • +Ensures compliance with regulatory requirements through built-in security features and audit trails.
What users flag
  • Limited integration with other financial and accounting software platforms
  • Steep learning curve for new users due to complex features and interface
  • Lack of mobile compatibility, making it inconvenient for users on the go
  • Difficulty in customizing reports and dashboards to suit individual needs
  • Slow customer support response times for troubleshooting and resolving issues.

Features

Key features

Financial CRM
Manages customer relationships and interactions within the finance industry.
Activity Tracking
Tracks and manages activities related to customer interactions and financial operations.
Trade Request Approvals
Provides tools for reviewing and approving trade requests efficiently.
Reporting
Generates reports on CRM activities, trade requests, and customer data.

Additional features

Contact Management
Manages customer and prospect contact information.
Activity Tracking
Records and manages tasks, calls, meetings, and interactions.
Opportunity Tracking
Tracks sales opportunities and potential deals.
Reporting/Analytics
Generates reports and analytics on CRM data.
Approval Workflows
Manages approval processes for trade requests and other activities.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
11
Interface languages
16
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseRussianChineseJapaneseKoreanArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇲🇽MXN🇧🇷BRL🇨🇭CHF🇸🇪SEK🇰🇷KRW🇸🇬SGD🇭🇰HKD

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