About CaptainA
CaptainA is an automated tool for Amazon sellers to request product reviews and seller feedback. It tracks all product reviews in one place, works across all Amazon marketplaces, and provides alerts for listing hijackers and Buy Box status changes.
CaptainA is a software tool designed for Amazon sellers to automate the process of soliciting customer reviews and feedback. The platform automatically sends review requests through Amazon's system, aiming to increase the volume of product reviews. It consolidates all reviews into a single dashboard for easy monitoring and management across all global Amazon marketplaces. Key features include hijacker and Buy Box status tracking, which alerts sellers to potential issues with their listings. The tool also offers advanced settings for targeting specific products for review requests. Pricing is subscription-based with several tiers, and a 5-day free trial is available without a credit card. The service is a cloud-based web application with a browser extension, making it accessible without local installation.
Pros & Cons
- Automates the time-consuming process of requesting reviews and feedback from customers.
- Supports all Amazon marketplaces worldwide, centralizing review management for global sellers.
- Includes hijacker and Buy Box status monitoring to help protect listings.
- Offers a 5-day free trial without requiring a credit card.
- Complies with Amazon's Terms of Service for third-party tools.
- The official website does not provide a direct support email or contact form, only a physical address.
- No documentation, FAQ, or community forum is linked on the website.
- The vendor information is sparse, with only a company name and address provided.
Features
Key features
Automatically sends review and feedback requests for orders on Amazon's Manage Order page.
Aggregates and displays all product reviews, allowing sellers to sort and search by product title or ASIN.
Works with all global Amazon marketplaces, including the US, UK, Germany, Japan, and Australia.
Tracks listings for hijackers and changes in Buy Box status, sending alerts to the seller.
Allows users to selectively request reviews for specific ASINs or from customers who left positive feedback.
Additional features
If an order is not yet eligible for a review request, the tool periodically re-checks and sends the request at the appropriate time.
Sends email alerts for new product reviews.
Allows users to export review data to a CSV file.
Provides a report and log of all review requesting activities and product reviews over a selected time period.
Includes a tool to calculate refunds.
Offers tools for searching keywords and a search term maker.
Pricing
Monthly plans
- Unlimited Review Requests
- New Review Email Notification
- Review Management
- Export CSV
- Hijacker & Buy Box Status Tracker
- Advanced Request Review Settings
- Refund Calculator
- Search Keywords Search Term Maker
Promotional price. Regular price is $39.90/mo.
Source: vendor pricing page →- Unlimited Review Requests
- New Review Email Notification
- Review Management
- Export CSV
- Hijacker & Buy Box Status Tracker
- Advanced Request Review Settings
- Refund Calculator
- Search Keywords Search Term Maker
Promotional price. Regular price is $79.90/mo.
Source: vendor pricing page →- Unlimited Review Requests
- New Review Email Notification
- Review Management
- Export CSV
- Hijacker & Buy Box Status Tracker
- Advanced Request Review Settings
- Refund Calculator
- Search Keywords Search Term Maker
Promotional price. Regular price is $159.90/mo.
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About CaptainA
CaptainA is an automated tool for Amazon sellers to request product reviews and seller feedback. It tracks all product reviews in one place, works across all Amazon marketplaces, and provides alerts for listing hijackers and Buy Box status changes.
CaptainA Details
CaptainA's In-App Market Place
Does CaptainA have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Unlimited Review Requests
- New Review Email Notification
- Review Management
- Export CSV
- Hijacker & Buy Box Status Tracker
- Advanced Request Review Settings
- Refund Calculator
- Search Keywords Search Term Maker
Promotional price. Regular price is $39.90/mo.
Source: vendor pricing page →- Unlimited Review Requests
- New Review Email Notification
- Review Management
- Export CSV
- Hijacker & Buy Box Status Tracker
- Advanced Request Review Settings
- Refund Calculator
- Search Keywords Search Term Maker
Promotional price. Regular price is $79.90/mo.
Source: vendor pricing page →- Unlimited Review Requests
- New Review Email Notification
- Review Management
- Export CSV
- Hijacker & Buy Box Status Tracker
- Advanced Request Review Settings
- Refund Calculator
- Search Keywords Search Term Maker
Promotional price. Regular price is $159.90/mo.
Source: vendor pricing page →Accepted Payment Currencies
USD
Pros & Cons
- Automates the time-consuming process of requesting reviews and feedback from customers.
- Supports all Amazon marketplaces worldwide, centralizing review management for global sellers.
- Includes hijacker and Buy Box status monitoring to help protect listings.
- Offers a 5-day free trial without requiring a credit card.
- Complies with Amazon's Terms of Service for third-party tools.
- The official website does not provide a direct support email or contact form, only a physical address.
- No documentation, FAQ, or community forum is linked on the website.
- The vendor information is sparse, with only a company name and address provided.
CaptainA's Support Options
Email Address
contact@captaina.coCaptainA's Alternatives
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ToonaShop is an e-commerce platform from Calculus System SARL that supports businesses in managing online…