Capture RMS logo

Capture RMS

by ActivTrax · Since N/A
No reviews yet
ActiveAvailable globally
Quick facts
VendorActivTrax
Year launchedN/A
StatusActive
LocationLocation Address: Avigilon Corporation 858 Beatty Street Vancouver, British Columbia Canada
Countries servedGlobal
Languages6
Integrations
Free tier
Free trial
Contact salesYES

About Capture RMS

Capture RMS is a software platform from ActivTrax that provides risk management solutions. It combines data capture, analytics, and reporting to support effective decision-making in risk assessment. This platform is designed to help organizations identify potential risks and develop strategies to mitigate them. Capture RMS allows users to visualize risk assessments and facilitates collaboration among team members for more informed decision-making. Key capabilities: data capture risk analytics reporting tools collaboration features user-friendly interface Best for: organizations that need to manage and assess risks effectively.

Capture RMS by ActivTrax is a relationship management system tailored to fitness and wellness centers that aims to improve member retention by combining guided training, membership management, and analytics into a single platform. The software’s core purpose is to help staff identify at-risk members and nurture longer engagement through automated outreach, personalized fitness and nutrition guidance, and activity tracking — features that make it feel like both a CRM and a coaching assistant rather than only a booking tool. The user interface favors a modular dashboard that surfaces attendance, engagement flags, and KPIs in customizable widgets; staff can create and filter reports quickly and use timelines to visualize member journeys, which reduces administrative friction during busy front-desk periods. Functionally, Capture RMS offers membership management, attendance tracking, marketing automation, employee scheduling, and patented exercise-prescription tools that extend guidance to members via mobile apps, alongside real-time reporting and dashboards for management and fitness teams.

Pros & Cons

What users like
  • +Focuses on strong relationships, not just goals, improving crucial member retention rates.
  • +Provides staff with data-driven insights to proactively engage members effectively and meaningfully.
  • +Customizable assessment tools capture vital member information right from the initial orientation.
  • +Includes native integrations and an open API for seamless connection with existing management software.
  • +Offers key reports on activation, retention, and usage trends for informed management oversight.
What users flag
  • Implementation may require significant staff training and a dedicated adherence to new process workflows.
  • Relies heavily on staff consistently using the system to maximize its relationship management value.
  • Pricing information is not clearly stated, requiring direct contact to schedule a demonstration.
  • Integration capabilities, though present, may still incur setup costs and significant complexity.
  • It is unclear if the software includes core functions like scheduling, billing, or general member administration.

Features

Key features

Relationship-Centric Design
Built specifically to strengthen staff-to-member relationships, going beyond simple goal tracking.
Customizable Fitness Assessment
A flexible tool to capture critical member information and understand their needs during the orientation process.
Proactive Member Engagement
Tracks member activity and communications to ensure staff can connect at key, meaningful engagement points.
Comprehensive Workout & Nutrition Guidance
Provides members with modules that guarantee success by guiding their fitness and dietary efforts.
Data-Driven Retention Reporting
Offers immediate access to critical reports, including activation, retention rates, and member usage trends.
Extensive Integration Capabilities
Natively supports many popular member management software platforms and includes a powerful API for further extension.

Additional features

Complete Relationship Management System
A system designed specifically for managing and improving relationships within fitness and wellness centers.
Staff Effectiveness Enhancement
Uses powerful technology to make staff more effective by identifying meaningful engagement points.
Individualized Fitness Experience
Helps build a member's journey around their unique wants, needs, goals, and abilities.
Staff Empowerment Tools
Provides staff with tools that assist in transforming ordinary memberships into valuable, lifetime relationships.
Customizable Fitness Assessment (Identify)
A flexible tool to capture critical member information and compliment any member orientation process.
Workout Module (Guide)
A tool that guarantees member success by empowering them with state-of-the-art workout guidance.
Nutrition Module (Guide)
A tool that guarantees member success by empowering them with state-of-the-art nutrition guidance.
Comprehensive Tracking and Communications (Engage)
Ensures staff are always in touch and on top of member activities, minimizing missed engagement opportunities.
Immediate Access to Onboarding Data (Track)
Provides staff and management with instant access to critical data from the member onboarding process.
Detailed Reporting
Offers reports on member activation, retention, use trends, and general member information.
Native Software Integration
Supports direct integration with many popular third-party member management software platforms.
Powerful API
Provides a robust solution for extending and customizing the system's integration capabilities.
ATX Kiosk
An external interface with a quick and easy-to-use design to efficiently serve thousands of members.
ATX Plus
A supplementary system that wirelessly records and transfers workout data for analysis and tracking.
Training & Services
Dedicated services focused on strengthening the facility's member onboarding process and improving retention rates.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
14
Billing currencies

Interface languages

Capture RMS in category Fitness by Avigilon is available in EnglishFrenchSpanishGermanItalianPortuguese.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇸🇬SGD🇭🇰HKD🇰🇷KRW🇮🇳INR🇦🇪AED🇲🇽MXN

No reviews yet

Be the first to drop a review

Alternatives to Capture RMS

Welnes logo

Welnes

Welnes is a wellness management platform from Welnes that focuses on promoting holistic health. It…

MyFitnessPal logo

MyFitnessPal

MyFitnessPal is a fitness tracking software from MyFitnessPal that helps users monitor their diet and…

Apple Watch logo

Apple Watch

Apple Watch is a line of smartwatches by Apple that functions as a fitness partner,…

Cloudstudios logo

Cloudstudios

Cloudstudios is a cloud-based platform from Cloudstudios Technologies that supports collaborative project management. It provides…

Fit Nimbus logo

Fit Nimbus

Fit Nimbus is a fitness tracking software from Fit Nimbus that provides users with the…

T

Tari App

Tari App is a digital asset management platform from Tari Labs that facilitates the management…

Often compared with Capture RMS

Compare any two tools →
Welnes logo
Welnes
Nutritionist
0.0
MyFitnessPal logo
MyFitnessPal
Fitness
0.0
Apple Watch logo
Apple Watch
Fitness
0.0
Cloudstudios logo
Cloudstudios
Fitness
0.0