Care Vault logo

Care Vault

by Care Vault - UnitedHealth Group · Since 2021
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ActiveAvailable globallyCloud
Quick facts
VendorCare Vault - UnitedHealth Group
Year launched2021
StatusActive
LocationCareVault Pty Ltd Lvl 8 350 Collins, Melbourne CBD 3000
Countries servedGlobal
Languages8
Integrations1+
Free tierN/A
Free trialN/A
Contact salesN/A

About Care Vault

Care Vault is a health data management platform from UnitedHealth Group that provides secure access to personal health information. It combines advanced encryption, user-friendly interfaces, and integration with health records so patients can easily manage their health data. The platform allows users to store, share, and review their health information, making it easier for both patients and providers to access necessary records. Care Vault also supports health tracking and appointment scheduling features to ensure comprehensive health management. Key capabilities: secure data storage health information sharing appointment scheduling health tracking user-friendly interface Best for: individuals seeking a reliable solution for managing and accessing their personal health data.

Care Vault is a reliable cloud-based platform for the social, community, and home care sectors, providing an all-in-one solution for operations, NDIS claims automation, and real-time visibility. User feedback highlights its effectiveness in centralizing tasks, automating billing for prompt payments, and maintaining audit readiness and compliance. Integrations with accounting software are also seen as a strong point. Some users, however, found the client portal less intuitive and reported inconsistent long-term support. Despite these minor drawbacks, Care Vault is an effective tool for organizations aiming to streamline operations, improve care quality, and manage growth, particularly within the NDIS and aged care sectors.

Pros & Cons

Pros
  • Provides a centralized, all-in-one dashboard that simplifies complex tasks like client management, compliance, and NDIS claiming in one system.
  • Effective at automating claims and billing processes, helping operators achieve prompt payments and stay audit-ready.
Cons
  • Some users found the client portal features unintuitive for end-users, requiring extra time to explain usage over the phone.
  • While support is available, quality can vary, with some users reporting excellent initial support followed by poor responsiveness later.
  • The folder/client setup for multiple clients could be easier to configure according to some administrative users.

Features

Key features

Client Management

Manages patient care plans, medical records, and all client/care worker interactions.

Rostering & Scheduling

Handles staff scheduling, shift management, and automated scheduling based on availability and qualifications.

Billing & Invoicing

Automates claims processing (including NDIS), billing, and invoicing functions.

Compliance & Document Management

Ensures regulatory compliance and provides a centralized location for all electronic documents.

Additional features

Client Management

Manages patient care plans, medical records, and all client/care worker interactions.

Rostering & Scheduling

Handles staff scheduling, shift management, and automated scheduling based on availability and qualifications.

Billing & Invoicing

Automates claims processing (including NDIS), billing, and invoicing functions.

Compliance & Document Management

Ensures regulatory compliance and provides a centralized location for all electronic documents.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Carevault Starter
USD 5.5/mo
billed monthly
Carevault Master
USD 8/mo
billed monthly
Carevault Executive
USD 15.5/mo
billed monthly

Countries & Languages

Global
Countries served
8
Interface languages
8
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChinese

Billing currencies

🇺🇸USD🇨🇦CAD🇬🇧GBP🇪🇺EUR🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR

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