About Caretime
Caretime is a home care agency software from Caretime that powers the home care business. It combines Medicaid Agency, Home Care Agency, Private-Duty, Consumer Directed, and Caregiver Registry features so users can manage billing and electronic visit verification effectively. This cloud-based solution supports both desktop and mobile access, catering to the agency's specific needs. Caretime allows users to simplify processes and improve the accuracy of the Medicaid billing and revenue cycle management services. With its all-in-one platform, users can easily track caregiver schedules and client care plans. Key capabilities: billing management electronic visit verification caregiver scheduling client management reporting and analytics Best for: home care providers that need a comprehensive solution for billing and operational management.
CareTime is a cost-effective, cloud-based home care management system that excels at streamlining the core administrative functions of small to mid-size home care, home health, and hospice agencies. Its greatest strength is its flexible, multi-method EVV coupled with an intelligent alert system that automates compliance and reduces administrative time dramatically. By linking EVV data directly to automated billing and payroll, it offers strong RCM capabilities at an accessible price point (starting around $140/month). While some users report occasional issues with the mobile app reliability and wish for more direct integrations, CareTime remains a robust and essential solution for agencies prioritizing streamlined operations and high regulatory compliance without incurring the cost of enterprise-level software.
Pros & Cons
- Ability to communicate with caregivers quickly and efficiently when I have new jobs
- The ease and having everything in one place made the whole process stress-free
- The system itself was easy to learn
- The customer service team is very helpful.
- Sometimes, the aggregating communication can be a little slow.
- The app sometimes messes up on the caregiver's side.
- The cost is a bit high
Features
Key features
Offers multiple compliant ways for caregivers to verify visits, including GPS Geo-location, Caller-ID based location tracking, and Voice Verification, ensuring compliance with state mandates.
Features automated alerts for critical events like late check-ins, no-shows, authorization exhaustion, and expiring certifications, allowing administrators to proactively manage compliance risks.
Leverages EVV visit data to auto-calculate payroll and billing figures, generating batch claims for efficient submission to insurance providers, Medicaid, and Medicare.
Simplifies the scheduling process with responsive features that allow administrators to quickly view all jobs, match caregivers to client needs (based on skills/location), and send shifts via SMS/email.
A secure access portal that allows caregivers, clients, and families to view relevant information, such as upcoming schedules, visit notes, and approved timecards, fostering better communication.
Additional features
Allows agencies to create, manage, and distribute care plans directly to caregivers via the mobile app for documentation.
Caregivers can document notes, tasks completed, and visit questions directly in the mobile app, replacing paper charts.
Allows for digital capture of client or family signatures on visit documents for verification and compliance.
Tools for adding, managing, inactivating employees, and tracking certifications, expirations, and personnel records.
Allows administrators to create geographic zones, branch office divisions, or payer zones for organized reporting, billing, and scheduling.
Features for electronic claims submission, payment processing, and setting up recurring payments.
Tools to help agencies track and manage potential employees through the hiring process.
A central dashboard provides reports to compare actual versus scheduled visits, monitor overtime, track no-shows, and provide financial oversight.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Caretime
Caretime is a home care agency software from Caretime that powers the home care business. It combines Medicaid Agency, Home Care Agency, Private-Duty, Consumer Directed, and Caregiver Registry features so users can manage billing and electronic visit verification effectively. This cloud-based solution supports both desktop and mobile access, catering to the agency's specific needs. Caretime allows users to simplify processes and improve the accuracy of the Medicaid billing and revenue cycle management services. With its all-in-one platform, users can easily track caregiver schedules and client care plans. Key capabilities: billing management electronic visit verification caregiver scheduling client management reporting and analytics Best for: home care providers that need a comprehensive solution for billing and operational management.
Caretime Details
Caretime's In-App Market Place
Does Caretime have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($)
Pros & Cons
- Ability to communicate with caregivers quickly and efficiently when I have new jobs
- The ease and having everything in one place made the whole process stress-free
- The system itself was easy to learn
- The customer service team is very helpful.
- Sometimes, the aggregating communication can be a little slow.
- The app sometimes messes up on the caregiver's side.
- The cost is a bit high
Caretime's Support Options
Contact
321-621-6113Chatbot
AvailableCaretime's Alternatives
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