Caribou Rewards logo

Caribou Rewards

by Caribou Health Technologies · Since 2019
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Active1+ countriesCloud
Quick facts
VendorCaribou Health Technologies
Year launched2019
StatusActive
Location240 Richmond St W, Toronto, Ontario M5V 1V6, Canada
Countries served1+
Languages12
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Caribou Rewards

Caribou Rewards is a loyalty rewards platform from Caribou Health Technologies that helps to incentivize healthy behavior. It provides features such as personalized rewards, tracking of health activities, and community challenges so users can stay motivated and engage in healthier lifestyles. Users can earn points through various activities, which can be redeemed for rewards, fostering a supportive environment for health improvement. The platform also offers access to resources and guides for better health decision-making. Key capabilities: personalized rewards health activity tracking community challenges resource access point redemption Best for: health-conscious individuals and organizations that need to encourage wellness and reward active participation.

Caribou is an automated operational engine designed for the home care sector, aligning staff incentives with critical business outcomes like recruitment, retention, and billable hours. It utilizes gamified referrals and engagement tools to drive a 21% increase in 90-day retention and a 35% growth in active staff headcount. Distinctive features include micro-rewards that successfully deliver a 50% increase in mobile EVV compliance and a 25% uplift in billable hours for customers like VNS Health and Right at Home Boston. The platform offers excellent performance and reliability, guaranteeing a minimum ROI of 400% in the first year. The user experience is designed to be mobile-first and intuitive, making compliance tasks "simple and fun" for frontline caregivers. Caribou ensures seamless integration across existing scheduling systems, supported by enterprise-level security and proactive support from dedicated implementation coaches who offer ongoing optimization advice. Deployment is handled as a Cloud/SaaS solution, accessible through web and mobile applications. Specific tiered pricing is custom and quote-based; agencies must contact the provider directly for a quote and demonstration, given the guaranteed return on investment.

Pros & Cons

Pros
  • Provides a user-friendly interface for employees to easily recognize and reward their colleagues
  • Offers a variety of reward options for employees to choose from, increasing motivation and engagement
  • Simplifies the referral process by allowing employees to easily refer potential candidates and track their progress
  • Improves company culture by encouraging a culture of recognition and appreciation
  • Helps to boost employee satisfaction and retention rates through meaningful rewards and recognition opportunities
Cons
  • Limited customization options for rewards and recognition programs
  • Lack of integration with other HR systems or platforms
  • Users may experience glitches or performance issues with the software
  • Limited reporting and analytics features for tracking employee engagement and program effectiveness
  • High fees or costs associated with using the software
  • Difficulty in managing and tracking employee referrals within the system

Features

Key features

Recruitment

Gamified referral system that encourages staff to refer qualified candidates who stay longer.

Compliance

Automated EVV tracking, reminders, and rewards to ensure visit verification compliance.

Billable Hours

Incentive programs that motivate coordinators and staff to increase productive working time.

Engagement

Tools like Surveys, Draws, and Moments to consistently connect and engage with frontline teams.

Insights

Real-time analytics dashboards and detailed activity reports for tracking engagement metrics and ROI.

Rewards

Customizable recognition and points-based reward systems to boost motivation and satisfaction.

Integration Support

Compatible with ATS, SSO, and training systems to fit seamlessly into existing workflows.

Additional features

Recruitment Program

Gamified referral system that attracts and retains top-quality staff who stay longer.

EVV Automation

Electronic Visit Verification with automated reminders and incentive triggers to ensure compliance.

Mobile Compliance

Easy mobile check-in and check-out process that boosts staff participation and accountability.

Billable Hours Optimization

Tools for coordinators and office staff to maximize service output and revenue hours.

Reward Customization

Flexible and personalized reward programs designed for different employee categories.

Recognition Modules

“Moments” and “Draws” features that celebrate achievements and motivate employees.

Feedback Surveys

Built-in survey tools to gather regular employee feedback and improve engagement.

Analytics Dashboard

Real-time dashboards and configurable analytics to monitor performance and ROI.

Activity Reports

Downloadable reports offering detailed insights into engagement and program outcomes.

Integration Support

Compatible with ATS, SSO, and external training systems to streamline workflows.

Admin Interface

Web-based dashboard for managers to manage rewards, insights, and program settings.

Mobile App

Frontline-friendly mobile application for tracking progress, rewards, and engagement activities.

Onboarding Support

Dedicated coaching and guidance for smooth implementation and program setup.

Automated Notifications

Smart alerts for milestones, anniversaries, and achievements to keep staff engaged.

Data Security

Enterprise-grade compliance and encryption ensuring secure HR and employee data management.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
12
Interface languages
5
Billing currencies

Available in

Canada and the United States

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchChineseJapaneseKoreanRussianArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD

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