Castlight Complete logo

Castlight Complete

by Castlight Health · Since 2008
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ActiveAvailable globallyCloud
Quick facts
VendorCastlight Health
Year launched2008
StatusActive
Location1201 Second Avenue 14th Floor Seattle, Washington 98101
Countries servedGlobal
Languages8
Integrations1+
Free tier
Free trial
Contact salesYES

About Castlight Complete

Castlight Complete is a healthcare navigation platform from Castlight Health that helps employers, health plans, and employees manage healthcare benefits effectively. It combines features like maximizing the value of benefits investments, delivering meaningful results for clients and members, and providing comprehensive care and benefits solutions so users can make informed healthcare decisions. The platform also includes access to a network of leading health partners for improved support. With Castlight Complete, organizations can track healthcare utilization, improve employee health outcomes, and improve benefit costs. Key capabilities: benefits improvement meaningful results delivery comprehensive solutions access partner ecosystem healthcare utilization tracking Best for: employers and health plans that need to manage healthcare benefits efficiently.

Castlight, developed by Castlight Health—a member of the apree health family—is a comprehensive healthcare navigation platform tailored for employers seeking to improve employee wellbeing while controlling healthcare costs. At its core, Castlight serves as a centralized digital front door to health and wellness benefits, simplifying what is often a fragmented and overwhelming experience for employees. By aggregating years of healthcare data and applying advanced machine learning, the platform delivers deeply personalized guidance, making it easier for users to make informed decisions about their care. This personalization is one of the platform’s standout features, positioning Castlight not merely as a digital dashboard for benefits, but as an intelligent, proactive health ally. One of Castlight’s primary strengths lies in its user interface and the way it enhances engagement through accessibility and personalization. Designed to be intuitive and mobile-friendly, the platform reportedly sees mobile usage rates above 80% with clients like Kroger and Summit Materials, indicating that users find it easy and convenient to interact with.

Pros & Cons

What users like
  • +Personalized Healthcare Navigation: Leverages data and AI to provide tailored guidance.
  • +Centralized Benefits Access: Simplifies the member experience by consolidating all benefits in one place.
  • +Clinician-Led Support: Offers valuable human assistance for complex healthcare needs.
  • +Proactive Member Engagement: Actively reaches out to members with relevant recommendations.
  • +Ecosystem Integration: Connects various health and wellbeing programs for a comprehensive approach.
What users flag
  • Lack of Detailed Pricing Information: Specific pricing models are not provided.
  • Limited Information on Support Resources: Details on technical support and learning materials are not prominent.
  • Potential Complexity for Initial Implementation: Integrating various benefits and digital health partners might require significant initial setup.
  • Reliance on Data Accuracy and Completeness: The effectiveness of personalization depends on the quality and comprehensiveness of the integrated data.

Features

Key features

Healthcare navigation platform
Guides members to better health and wellbeing through a curated experience.
Curated benefits
Centralizes health and wellbeing benefits in one easily accessible place.
Personalized care
Offers a deeply personalized navigation experience using data and machine learning.
Unmatched data aggregation
Aggregates data from various sources to provide comprehensive insights.
Extensive integration capabilities
Seamlessly connects with a wide range of healthcare and benefit systems.
Honed machine learning algorithms
Utilizes advanced algorithms to personalize the member experience.
Digital front door for member engagement
Serves as a central point for accessing health and wellbeing resources.
Intuitive digital experience
Provides an easy-to-use and engaging online platform for members.

Additional features

Healthcare navigation platform
Guides members to better health and wellbeing through a curated experience.
Curated benefits
Centralizes health and wellbeing benefits in one easily accessible place.
Personalized care
Offers a deeply personalized navigation experience using data and machine learning.
Unmatched data aggregation
Aggregates data from various sources to provide comprehensive insights.
Extensive integration capabilities
Seamlessly connects with a wide range of healthcare and benefit systems.
Honed machine learning algorithms
Utilizes advanced algorithms to personalize the member experience.
Digital front door for member engagement
Serves as a central point for accessing health and wellbeing resources.
Intuitive digital experience
Provides an easy-to-use and engaging online platform for members.
Accessible 365 days a year
Offers continuous access to health and wellbeing support.
Clinician-led team of experts
Provides high-touch advocacy and human support when needed.
Personalized, proactive recommendations
Delivers tailored suggestions to engage the entire member population.
Guides to the care members need
Helps individuals find the appropriate healthcare services and resources.
Seamless collaboration
Facilitates effective collaboration across the healthcare ecosystem.
Rapid innovation
Continuously updates and improves the platform with new features and capabilities.
Gap-in-care notifications
Proactively alerts members to potential gaps in their healthcare.
Targeted communications
Delivers relevant messages to specific member populations.
Mobile accessibility
Offers a user-friendly experience on mobile devices.
Health risk assessment
Enables members to understand their health risks.
Preventive care visit tracking
Encourages and tracks completion of preventive health visits.
Biometric screening tracking
Monitors the completion of biometric health screenings.
Ecosystem connectivity
Integrates various digital health programs into one platform.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
8
Interface languages
19
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇴NOK🇩🇰DKK🇭🇰HKD🇸🇬SGD🇰🇷KRW🇮🇳INR🇷🇺RUB🇿🇦ZAR🇧🇷BRL🇹🇷TRY

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