About Caterbook
Caterbook is a hotel booking software from Caterbook designed specifically for properties managing accommodation bookings alongside a busy restaurant or bar. It provides a comprehensive solution for managing room bookings, restaurant reservations, and event scheduling so operators can efficiently oversee both aspects of their business. Caterbook simplifies tracking availability and managing guest preferences, allowing for improved service delivery. The software includes reporting features to analyze performance trends, customer relationship management tools to engage with guests, and integrated payment processing for handling transactions. Key capabilities: accommodation management restaurant reservation system event planning tools guest communication features payment integration Best for: hospitality operators that need to manage both accommodations and food service efficiently.
Caterbook is a robust and reliable "all-in-one" solution for independent UK hotels. It excels in environments where the bar and restaurant are as important as the rooms, thanks to its superior EPOS integration. While it may not have the global footprint of some competitors, its focus on the UK market means it handles local requirements perfectly. It is the ideal choice for a property owner looking for a stable, commission-free platform with high-quality, local human support.
Pros & Cons
- +Ease of use and always able to get direct telephone customer support/training, which is very useful
- +The event/function management and breakdown or pricing and billing is a great tool for our reports.
- +The system can be adapted for different products and services
- −It’s not 100% useable on mobile phones
- −The pricing screen is very overwhelming.
Features
Key features
- Commission-Free Booking Engine
- A direct booking tool for hotel websites that eliminates third-party commission fees.
- Direct Channel Management
- Seamless two-way integration with OTAs like Booking.com and Expedia to synchronize rates and availability in real-time.
- EPOS Integration
- Connects the property's bar or restaurant till directly to the guest’s room bill for unified charging.
- Automated Guest Emails
- Triggered messaging for booking confirmations, pre-arrival details, and post-stay feedback requests.
- Guest Web App
- A contactless solution allowing guests to check in online, view their bill, and check out via their own smartphone.
Additional features
- Interactive Grid
- A drag-and-drop calendar for managing reservations and room moves.
- Dynamic Pricing
- Automatically adjusts room rates based on occupancy levels to maximize revenue.
- Housekeeping Management
- Real-time updates for cleaning staff on room status (Clean/Dirty/Maintenance).
- Advanced Reporting
- Generates financial, occupancy, and marketing reports to track business performance.
- Deposit Management
- Automated processing and tracking of guest deposits and payment schedules.
- PCI-Compliant Payments
- Secure credit card processing via integrations like Stripe or Global Payments.
- Corporate Account Management
- Tools for managing recurring business bookings and centralized invoicing.
- Function & Events Diary
- A dedicated calendar for managing meetings, weddings, and events.
- ID/Document Scanning
- Integration for capturing guest ID details during the check-in process.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Caterbook
Caterbook is a hotel booking software from Caterbook designed specifically for properties managing accommodation bookings alongside a busy restaurant or bar. It provides a comprehensive solution for managing room bookings, restaurant reservations, and event scheduling so operators can efficiently oversee both aspects of their business. Caterbook simplifies tracking availability and managing guest preferences, allowing for improved service delivery. The software includes reporting features to analyze performance trends, customer relationship management tools to engage with guests, and integrated payment processing for handling transactions. Key capabilities: accommodation management restaurant reservation system event planning tools guest communication features payment integration Best for: hospitality operators that need to manage both accommodations and food service efficiently.
Caterbook Details
Caterbook's In-App Market Place
Does Caterbook have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
GBP (£)
Pros & Cons
- Ease of use and always able to get direct telephone customer support/training, which is very useful
- The event/function management and breakdown or pricing and billing is a great tool for our reports.
- The system can be adapted for different products and services
- It’s not 100% useable on mobile phones
- The pricing screen is very overwhelming.
Caterbook's Support Options
Email Address
support@caterbook.comContact
123-456-7890Documentation
https://docs.caterbook.comCommunity Forums
https://community.caterbook.comChatbot
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