About CDK Global
CDK Global is a dealership software platform from CDK Global that connects automotive retailers to comprehensive software solutions. It includes features for auto dealerships, original equipment manufacturers, and independent software vendors, supporting heavy truck operations and providing tools to manage end sales exhaustion for customers. This integration helps dealerships simplify their operations and improve inventory strategies, vital in a rapidly changing market. With nearly 15,000 dealer locations utilizing CDK Global's services, industry insights like the CDK Affordability Tracker inform best practices for sales and inventory management. Key capabilities: dealership management inventory improvement customer relationship management performance analytics training and support Best for: automotive dealerships that need reliable software solutions to improve operational efficiency and customer engagement.
CDK Global Details
CDK Global's In-App Market Place
Does CDK Global have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CHF (Fr), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$), KRW (₩), ZAR (R)
Pros & Cons
- Easy to use
- Great customer support
- Offers a comprehensive customer database
- Customizable
- Integrates well with other software
- Streamlines workflows
- Web-based
- Effective email campaign setup
- Slow and difficult deployment process
- Long wait times for customer service
- Poor communication from customer service
- Difficulty reporting problems
- Mobile app needs improvement
- Lots of little errors
- Difficult to make data changes or cancellations
- Lack of control over what fields display
- Renting module not designed for all rental needs
CDK Global's Support Options
Email Address
billing.info@cdk.com