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Central do Franqueado

by Central do Franqueado · Since 2015
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Active1+ countriesCloud
Quick facts
VendorCentral do Franqueado
Year launched2015
StatusActive
LocationRua Barão do Amazonas, 1090, Sala 203 - Petrópolis, Porto Alegre, RS 90670-001, BR
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About Central do Franqueado

Central do Franqueado is a franchise management software from Central do Franqueado that provides comprehensive management of the franchise network. It includes features such as agile support, quality assistance for franchisees, and improved satisfaction within the network, so users can efficiently coordinate operations and support their franchisees. This platform facilitates communication and management tasks to ensure that all aspects of the franchise are effectively handled. Key capabilities: agile support quality franchisee assistance satisfaction tracking operational coordination performance metrics Best for: franchise owners and managers that need an integrated solution for managing their franchise operations.

CENTRAL DO FRANQUEADO is a franchise management platform designed to strengthen franchisor-franchisee communication, centralize operational knowledge, and simplify compliance across multi-unit networks. Its primary purpose is to act as a central hub where franchisors publish procedures, share promotional materials, manage training, and monitor local performance. Key features typically include a franchisee portal, document libraries, task and checklist management, announcement streams, and basic analytics to track adoption and compliance. The user interface is straightforward and localized, prioritizing clarity for franchisees who may be nontechnical. Dashboards surface recent announcements, required actions, and quick links to manuals or marketing assets. Navigation emphasizes a simple left-hand menu and prominent search; inline help and short onboarding tooltips reduce friction for new users. The visual design favors readable typography and compact information density rather than ornamental styling, which benefits everyday operational users. Functionality covers core franchise needs: centralized document/version control, checklist-driven onboarding, campaign and asset distribution, task reminders, and compliance checklists.

Pros & Cons

What users like
  • +Unifies communication and management to foster network connection, proximity, and expansion.
  • +Includes specific modules like Corporate University and Intelligent Checklists for consulting.
  • +Features a dedicated call center and videoconferencing for agile and quality franchisee support.
  • +Manages orders and selected suppliers to keep network purchases united and synchronized.
  • +Users have the flexibility to acquire only specific modules as needed.
What users flag
  • The investment required to acquire the software is not disclosed in the provided information.
  • The inclusion of Portuguese terms may indicate the primary market is non-English speaking.
  • The software is developed by "Gnosis IT Solutions," indicating reliance on a third-party provider.
  • Emphasis is primarily on internal connectivity rather than external marketing or lead generation.
  • Reliance on the proprietary "CentralON" methodology may limit integration with other systems.

Features

Key features

Franchisee Call Center (Central de Atendimento ao Franqueado)
Manages all franchisee communications, including opening, receiving, and organizing calls, improving support quality and network satisfaction.
Corporate University (Universidade Corporativa)
Provides an effective universe of knowledge with courses, powerful metrics, and encouragement through rankings to align education and team unity.
Integrated Purchasing and Supplier Management (Shopping)
Simplifies franchisee order management, tracks network purchases in real-time, and ensures harmony with network standards through selected suppliers.
Brand Manual and Marketing Unification
Allows franchisors to manage network marketing by keeping the brand cohesive with an easily accessible brand manual and clear standards.
Intelligent Field Consultancies (Checklists)
Facilitates field quality checks through customizable checklists, improving network quality while strengthening franchisor-franchisee relationships.
Comprehensive CRM and Sales Funnel Management
Simplifies sales management by tracking every detail of the sales funnel, locating bottlenecks easily, and customizing the sales strategy.

Additional features

File Security/Tracking
Provides security, ease, organization, and the ability to know when files are opened.
Courses/Education
Provides courses with effective learning resources and encouragement through rankings.
Powerful Metrics
Tracks course completion and performance with powerful metrics for immediate action.
Order Management (Shopping)
Manages franchisee orders in real-time to ensure purchases align with network standards.
Selected Suppliers
Allows the registration of selected suppliers to maintain quality and speed up the purchasing process.
Investment/Report Analysis
Provides detailed reports to analyze franchisee investments and identify those breaking standards or spending too much.
Visual Identity/Brand Manual
Manages network marketing to keep the brand strong and cohesive with a brand manual.
Trade/Negotiation Tools
Provides tools to watch trades flourish, adapting to the pace and needs of sales.
CRM Boards/Lists
Allows visualization of sales negotiations in dynamic boards or easy-to-read lists.
Customizable Sales Strategy
Enables the customization of sales steps to adapt to specific negotiation needs.
Project Management Dashboard
Visualizes project progress through an interactive dashboard for a full view and smooth management.
Task Progress Tracking
Allows for checking the progress of individual tasks with one touch.
Field Consultancies/Checklists
Utilizes intelligent, customizable checklists for network quality inspections and stronger relations.
Sales Funnel Tracking
Follows every detail of the sales funnel to easily locate and resolve bottlenecks.
Franchisee Communication Log
Maintains an open conversation log with future franchisees, registering and monitoring deadlines naturally.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
11
Billing currencies

Available in

BRAZIL

Interface languages

Portuguese

Billing currencies

🇧🇷BRL🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇲🇽MXN🇷🇺RUB

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