About Certify Health
A unified healthcare platform for patient intake, scheduling, check-in, payments, and communication. It streamlines front-desk workflows, automates patient reminders, and integrates with existing EHR and practice management systems.
CERTIFY Health is a comprehensive patient experience and practice management platform designed to modernize healthcare operations. By consolidating intake, scheduling, billing, and communication into a single interface, it helps ambulatory and outpatient providers reduce administrative burden and improve patient throughput. The platform is particularly strong in its digital-first approach, offering self-service kiosks, mobile check-in, and automated waitlist management to minimize front-desk friction. Its revenue cycle tools, including text-to-pay and automated dunning notices, are built to improve collection rates and cash flow. While the platform is highly feature-rich, its primary value lies in its ability to integrate with existing EHR and practice management systems, allowing clinics to layer modern patient-facing workflows over their legacy infrastructure. Support is provided through a dedicated help center, and the platform is built to scale across multi-location practices.
Pros & Cons
- Automated waitlist and scheduling tools significantly reduce appointment no-shows.
- Digital intake and eConsent workflows eliminate paper-based administrative tasks.
- Biometric identity verification enhances security and patient check-in speed.
- Integrated payment tools like text-to-pay simplify the collection of co-pays and balances.
- Seamless integration with major EHR and practice management systems.
- Pricing is not publicly disclosed and requires a custom quote based on practice needs.
- Implementation may require significant configuration to align with existing EHR workflows.
- The breadth of features may present a learning curve for staff accustomed to simpler systems.
Features
Key features
Provides online self-scheduling, waitlist automation, and mobile or kiosk check-in options.
Replaces paper forms with multi-channel digital intake, eConsents, and insurance card capture.
Enables two-way HIPAA-secure messaging, automated appointment reminders, and broadcast alerts.
Facilitates upfront co-pay collection, text-to-pay options, and automated dunning notices.
Uses FaceCheck technology for secure, multi-modal patient identity verification.
Additional features
Automatically fills cancellations by offering earlier slots to patients on a waitlist.
Tools to manage unscheduled visits and reduce front-desk chaos.
Automated campaigns to re-engage inactive patients.
Supports clear communication across diverse patient populations.
Captures patient satisfaction data post-visit.
Automatically shares visit summaries and educational follow-ups.
Performs real-time coverage checks before patient arrival.
Synchronizes provider schedules in real-time across multiple locations.
Supports SOAP notes, diagnosis logging, and encounter attachments.
Provides metrics on revenue, no-shows, and practice productivity.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Certify Health
A unified healthcare platform for patient intake, scheduling, check-in, payments, and communication. It streamlines front-desk workflows, automates patient reminders, and integrates with existing EHR and practice management systems.
Certify Health Details
Certify Health's In-App Market Place
Does Certify Health have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
11
Mini Apps
1. Appointment Reminders: This add-on allows healthcare providers to send automated reminders to patients about upcoming appointments
reducing no-shows and increasing efficiency.
2. Telehealth Integration: This add-on enables healthcare providers to seamlessly integrate telehealth services into their practice
allowing for remote consultations and video appointments with patients.
3. Patient Portal: This add-on provides patients with a secure online portal where they can access their health records
schedule appointments
and communicate with their healthcare providers.
4. Survey Tool: This add-on allows healthcare providers to create and send customized surveys to patients for feedback and data collection
helping to improve patient satisfaction and quality of care.
5. Remote Monitoring: This add-on enables healthcare providers to remotely monitor patients' vital signs and health metrics
allowing for proactive care management and early intervention.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£)
Pros & Cons
- Automated waitlist and scheduling tools significantly reduce appointment no-shows.
- Digital intake and eConsent workflows eliminate paper-based administrative tasks.
- Biometric identity verification enhances security and patient check-in speed.
- Integrated payment tools like text-to-pay simplify the collection of co-pays and balances.
- Seamless integration with major EHR and practice management systems.
- Pricing is not publicly disclosed and requires a custom quote based on practice needs.
- Implementation may require significant configuration to align with existing EHR workflows.
- The breadth of features may present a learning curve for staff accustomed to simpler systems.
Certify Health's Support Options
Email Address
support@certifyhealth.comContact
1-800-123-4567Documentation
https://certifyhealth.com/documentationCommunity Forums
https://community.certifyhealth.comCertify Health's Alternatives
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