About Chargeback
Chargeback is an automated chargeback prevention service that alerts merchants to incoming disputes, allowing for automatic refunds to avoid full chargebacks.
Chargeback Details
Vendor
Chargeback Solutions FZCO
Year Launched
Location
Dubai, UAE
Deployment
cloud, web browser
Training Options
Countries Served
All countries
Languages
English, German, French, Spanish, Dutch, Italian, Russian, Portuguese
Users
Industries Served
E-commerce, Retail, Travel, Digital Goods, Subscription Services
Tags
chargeback-management, fraud-detection, payment-processing, dispute-resolution
Chargeback's In-App Market Place
Does Chargeback have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD
Pros & Cons
- Reduces chargeback rates by intercepting disputes before they are finalized.
- Simple, quick integration process with major payment processors like Stripe and Shopify.
- Transparent pay-per-alert pricing model with no monthly subscription fees.
- Provides real-time alerts and a dashboard for monitoring dispute activity.
- Includes support from a dedicated customer success manager.
- Primarily focuses on prevention via refunds, which means the merchant absorbs the cost of the transaction.
- Does not provide representment services to fight disputes that have already become chargebacks.
- Publicly available documentation is limited, with the help center and API docs requiring login.
- Enrollment in some alert networks like Visa's RDR can take up to seven business days.
Chargeback's Support Options
Email Address
support@chargeback.ioDocumentation
https://api.chargeback.io/api/public/docs/Chatbot
Available