ChatDaddy logo

ChatDaddy

by ChatDaddy · Since 2018
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorChatDaddy
Year launched2018
StatusActive
LocationHong Kong, Hong Kong
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierNO
Free trialYES
Contact salesNO

About ChatDaddy

An AI-powered messaging platform for businesses to manage customer conversations across WhatsApp, Instagram, Facebook Messenger, TikTok, SMS, and email. It provides a unified team inbox, CRM, chatbots, and marketing automation tools.

ChatDaddy is an AI-powered, multi-channel business messaging platform designed to unify customer communication. It consolidates conversations from WhatsApp, Instagram, Facebook Messenger, TikTok, SMS, and email into a single team inbox. Key features include a built-in CRM for contact management and sales pipeline visualization, intelligent chatbots for 24/7 automated responses, and marketing automation for targeted campaigns. The platform also supports in-chat payments and product showcases. Pricing is available in four monthly tiers, starting with a free trial. Support is offered through a comprehensive help center and ticket system, with mobile apps available for both iOS and Android.

Pros & Cons

Pros
  • Unifies customer conversations from multiple channels (WhatsApp, Instagram, SMS, etc.) into a single inbox.
  • Includes a built-in CRM with contact profiles and a visual Kanban pipeline.
  • Offers intelligent chatbots and workflow automation to scale customer support and sales.
  • Provides mobile apps for both iOS and Android to manage business on the go.
  • Features a free trial to test the platform's capabilities before committing.
Cons
  • The primary focus is on WhatsApp, which may be less relevant for businesses in regions where it's not the dominant messenger.
  • No live chat or phone support options are publicly advertised; support is via a ticket system.
  • The company does not publish a list of third-party software integrations.

Features

Key features

Team Inbox

Manage all conversations from multiple channels in one shared inbox for team collaboration.

CRM

Organize customer data, track interactions, and manage sales pipelines with a visual Kanban board.

Chatbot

Deploy intelligent chatbots to respond instantly, qualify leads, and answer customer questions 24/7.

Marketing Automation

Create and send targeted campaigns across channels like WhatsApp, SMS, and email.

Multi-Channel Support

Engages customers across WhatsApp, Instagram, Facebook Messenger, TikTok, SMS, and Email.

In-Chat Payments

Simplify transactions with seamless payment options directly within the chat interface.

Workflow Automation

Streamline repetitive tasks with intelligent automation to save time and scale operations.

Additional features

Contact Management

Keep all customer details, chat history, tags, and notes in a centralized profile.

Smart Tagging & Segmentation

Categorize contacts by behavior or status to target audiences for campaigns.

Real-time Notifications

Keep customers informed with instant, multi-channel alerts.

In-Chat Storefront

Showcase products and services in an engaging in-chat shop for customers to browse and buy.

Mobile Apps

Manage conversations on the go with native mobile apps for iOS and Android.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Mini
USD 59/mo
flat rate · billed monthly
Source: vendor pricing page →
Basic
USD 119/mo
flat rate · billed monthly
Source: vendor pricing page →
Pro
USD 299/mo
flat rate · billed monthly
Source: vendor pricing page →
Max
USD 799/mo
flat rate · billed monthly
Source: vendor pricing page →

Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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