About ChatLingual
ChatLingual is an agent desktop software from ChatLingual that facilitates multilingual customer support. It combines live chat translation, integration apps for popular platforms, and intuitive interface features so support teams can communicate effectively with diverse customer bases. This software supports various applications, including Genesys, LivePerson, Salesforce, and Zendesk, making it adaptable to existing customer service infrastructures. Furthermore, it helps businesses save on the costs associated with hiring multilingual staff, enabling them to offer services in multiple languages without the need for additional resources. Key capabilities: Agent Desktop App for Genesys App for LivePerson App for Salesforce App for Zendesk Best for: enterprises that need to deliver multilingual customer support efficiently.
ChatLingual Details
ChatLingual's In-App Market Place
Does ChatLingual have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), MXN ($), NZD (NZ$), SGD (S$)
Pros & Cons
- Enables real-time translation during customer interactions
- Streamlines communication with non-native English speakers
- Improves customer satisfaction by eliminating language barriers
- Reduces the need for in-person interpreters
- Saves time and resources by automating language translation in chat conversations
- Occasional glitches or bugs reported by users
- Steep learning curve for some users
- Slow response times from customer support team