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Software Status:Discontinued

About Chatter

Chatter is a collaboration software from Salesforce that helps organizations drive communication and teamwork. It provides real-time messaging, file sharing, and group discussions so that teams can collaborate effectively. Chatter simplifies the process of connecting employees and promoting engagement across departments. It integrates with Salesforce’s CRM, allowing users to access important customer information while collaborating. Additionally, it supports mobile access, enabling teams to stay connected regardless of their location. Key capabilities: real-time messaging file sharing group discussions integration with Salesforce CRM mobile access Best for: organizations that need to improve internal communication and collaboration.

Chatter Details

Vendor
Salesforce
Year Launched
Location
Salesforce The Landmark @ One Market Suite 300 San Francisco, CA 94105 USA
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Japanese, French, German, Spanish, Italian, Dutch, Brazilian Portuguese, Korean, Simplified Chinese, Traditional Chinese
Users
Administrator, Team Leader, Sales Executive, Marketing Specialist, Customer Support Representative.
Industries Served
Healthcare, Education, Finance, Retail, Technology, Manufacturing, Government, Non-profit, Communications, Transportation, Energy
Tags
Collaboration, Communication, Messaging, Chat, Team Collaboration, Enterprise Communication, Salesforce Integration

Chatter's In-App Market Place

Does Chatter have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

8

Mini Apps

1. Chatter Answers: Allows users to ask questions and find answers within the Chatter platform

improving knowledge sharing and collaboration.

2. Salesforce Files Connect: Integrate external file storage services such as Google Drive and Box with Chatter

making it easier to share and collaborate on files.

3. Chatter Groups: Create private or public groups within Chatter to facilitate focused collaboration and discussions among team members.

4. Chatter Messenger: Instant messaging feature within Chatter for real-time communication and collaboration among users.

5. Chatter Mobile: Access Chatter functionality on the go with a mobile app

allowing users to stay connected and collaborate from anywhere.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥)

Pros & Cons

  • Allows for real-time communication and collaboration among team members
  • Enhances transparency by making it easy to track conversations and updates
  • Facilitates quick decision-making and problem-solving
  • Integrates seamlessly with other Salesforce products for a comprehensive business solution
  • Increases productivity by streamlining communication processes
  • Enables remote teams to stay connected and engaged with virtual workspace features
  • Limited customization options for notifications
  • Integration with other Salesforce products required for full functionality
  • Steeper learning curve for new users compared to other collaboration tools
  • Some users report issues with system stability and reliability
  • Higher price point compared to other similar collaboration tools

Chatter's Support Options

Chatbot

Available

Chatter's Alternatives