Checker logo

Checker

by Checker Software Systems · Since 2005
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ActiveAvailable globallyCloud
Quick facts
VendorChecker Software Systems
Year launched2005
StatusActive
Location1 Arba Agudot street Hadera, Israel
Countries servedGlobal
Languages4
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About Checker

Checker is a data validation software from Checker Software Systems designed for verifying the accuracy of datasets. It provides features such as data profiling, error detection, and reporting tools so organizations can ensure data integrity before analysis. The software is capable of identifying inconsistencies and anomalies within large datasets, allowing users to maintain high-quality data standards. Additionally, Checker supports various data formats and integrates with popular database systems, making it versatile for different use cases. Key capabilities: data profiling error detection reporting tools format compatibility database integration Best for: data analysts and data quality teams that need to ensure data accuracy and reliability for decision-making processes.

Checker is a comprehensive SaaS platform designed to streamline customer experience (CX) and Voice of Customer (VoC) research, focusing on mystery shopping as well. It combines various tools for efficient project management, survey data collection, and real-time reporting, making it highly valuable for market research and CX-driven companies. With its cloud-based architecture, Checker enables mystery shopping providers and CX researchers to manage different research methodologies in one place, allowing businesses to assess and improve customer service quality effectively. The interface of Checker is designed to be user-friendly and accessible across devices, including desktop, Android, and iOS. Users can customize dashboards to filter and group data for advanced analysis, providing flexibility and ease of use in project management. This functionality allows users and their clients to access real-time insights with various visualizations, making operational reporting more engaging and data-driven. This capability is especially beneficial for mystery shopping evaluations and customer insights, empowering companies to address their customer experience strategies with precision. Checker’s compatibility across multiple devices and its capability for offline data collection further enhance its usability.

Pros & Cons

Pros
  • Support: Excellent and responsive customer service.
  • Customization: Ability to tailor features to meet specific needs.
  • Cost Efficiency: Reduced costs compared to developing in-house solutions.
  • Dashboard & Stability: Integrated dashboards and software stability.
  • Versatility: Flexible and adaptable to different business requirements.
Cons
  • User Experience: Interface and UX are outdated and not very intuitive.
  • Initial Setup: Project setup is complex and can be confusing.
  • Development Speed: Slow response on technical development and feature updates.
  • Mobile Limitations: App lacks intuitiveness and has usability issues.
  • Postal Code Feature: Lacks automated address input based on postal code, affecting user convenience.

Features

Key features

Mystery Shopping Platform

Allows users to set up and manage comprehensive mystery shopping evaluations from recruitment to reporting.

VoC/CX Management

Enables multi-channel data collection, including voice of customer surveys, CX surveys, and online evaluations.

Fieldwork Management

Uses advanced algorithms for job assignment and performance tracking, and includes modules to evaluate shopper performance.

Automated Data Collection

Automates data gathering across multiple channels, with options for validation rules and fraud detection to ensure data integrity.

Interactive Reporting

Provides clients with customizable dashboards that allow real-time data access and filtering options.

Mobile App for Data Collection

Checker Field Surveyor App for on-the-go data collection, compatible with Android and iOS, including GPS and EXIF data for quality control.

Additional features

Quality Control Customization

Enables customizable QA processes, with configurable stages and automatic approval settings.

Live Recording Options

Facilitates live video, audio, and media attachments, complete with location tracking for mystery shopper activities.

Offline Data Collection

Shoppers and surveyors can collect data offline, ensuring data is captured even in remote areas, and syncs back to the system once online.

Multi-Language Support

Supports multilingual questionnaires for surveyors and enables clients to view reports in their preferred language.

Dashboard Customization

Clients can adjust the layout, filter options, and access rights for their dashboards to align with their brand and data needs.

Integrated CRM & API Support

Custom APIs allow Checker to integrate with other business tools, enhancing data and operational flow.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
4
Interface languages
20
Billing currencies

Interface languages

EnglishSpanishFrenchDutch

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇨🇳CNY🇨🇦CAD🇦🇺AUD🇨🇭CHF🇸🇪SEK🇮🇳INR🇭🇰HKD🇸🇬SGD🇰🇷KRW🇧🇷BRL🇷🇺RUB🇹🇷TRY🇿🇦ZAR🇲🇽MXN🇵🇱PLN🇳🇴NOK

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