Child Care Central logo

Child Care Central

by Redbourne Business Services · Since 2007
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ActiveAvailable globallyCloud
Quick facts
VendorRedbourne Business Services
Year launched2007
StatusActive
LocationRedbourne Group Head Office Brisbane, Australia, AU
Countries servedGlobal
Languages6
Integrations1+
Free tier
Free trial
Contact salesYES

About Child Care Central

Child Care Central is a management software from Redbourne Business Services that assists child care providers in organizing operations. It combines attendance tracking, billing management, and reporting tools so providers can manage enrollments and finances efficiently. The platform supports scheduling, parent communication, and compliance tracking to ensure adherence to regulations. Users can customize reports to analyze data pertinent to their facilities. Key capabilities: attendance tracking billing management reporting tools scheduling parent communication Best for: child care providers that need to manage daily operations and maintain regulatory compliance.

Child Care Central by Diamond Mind Inc. is a comprehensive software solution designed to streamline and enhance daycare management processes. Standout features of this software include robust attendance tracking, child profile management, billing and payment processing, and communication tools for parents. The user interface of Child Care Central is intuitive and user-friendly, making it easy for daycare administrators to navigate and access key functions. The design is clean and modern, with a focus on simplicity and efficiency. Unique elements like drag-and-drop scheduling and customizable dashboards help enhance the user experience, providing a personalized and efficient workflow. One of the core functionalities that sets Child Care Central apart from its competitors is its advanced reporting capabilities. The software allows users to generate detailed reports on attendance, billing, staff performance, and more, providing valuable insights for data-driven decision-making. The automated invoicing feature also helps save time and reduce errors by streamlining the billing process. In terms of performance, Child Care Central excels in speed, efficiency, and reliability.

Pros & Cons

What users like
  • +Provides both robust software and professional outsourced administration, covering a wide range of needs.
  • +Specifically designed for the Australian CCS system, ensuring regulatory adherence and local expertise.
  • +Praised for highly responsive, human-centered support via phone and email, enhancing user experience.
  • +Web-based, mobile-friendly, and requiring only one login, making it convenient and easy to use from anywhere.
  • +Features redPAY with low transaction fees and seamless integration, simplifying financial operations.
What users flag
  • Although "best security standards" are claimed, no concrete details or industry certifications are provided for verification.
  • Centers aiming for full internal control might find the strong emphasis on outsourced administrative teams less suitable.
  • Beyond redPAY, the text does not specify compatibility or integration capabilities with other common software platforms.

Features

Key features

All-in-one Web-based Solution
This software provides both administration services and CCS compliant software, accessible on any device with a single login, covering a wide range of childcare management needs.
CCS Compliant Software & Dedicated Partnership
The system is explicitly designed to meet Australian Child Care Subsidy (CCS) requirements, offering dedicated support to simplify complex subsidy management for services.
Comprehensive Administration Services
Beyond just software, it provides outsourced administrative support for finance, payroll, and customer service, backed by a qualified team including a registered BAS Agent and Bookkeeper.
Exceptional Customer Support
The service is notable for its highly responsive phone support and quick email turnaround, emphasizing direct human assistance.
Seamless Integration with redPAY
It includes an integrated payment system, redPAY, which features super low transaction fees and simple setup, streamlining financial processes.
Mobile Accessibility & User-Friendly Design
The software is entirely web-based, mobile phone friendly (even for sign-in/out), and designed for intuitive use, enabling convenient access and operation from anywhere.

Additional features

Dedicated child care subsidy software partner
Specialized resource for CCS management.
Affordable
Presented as a cost-effective solution.
Real customer support
Direct human assistance for issues and queries.
Migration made easy
Facilitates a smooth transition when switching to their software.
Team support (for software)
Assistance and guidance for client staff using the software.
Dedicated service admin team
A specialized team focused on administrative support.
Low transaction fees (redPAY)
Minimal charges for payment transactions via integrated system.
Simple to set up (redPAY)
Easy process to implement the redPAY payment solution.
CCS Software integration (redPAY)
redPAY works seamlessly with the CCS software.
Qualified admin support team
Administrative assistance from certified professionals.
Ease of use
Designed to be intuitive and minimize training time.
Excellent telephone support
High-quality, readily available help over the phone.
Mobile phone friendly (for sign-in/out)
Optimized for mobile, including child sign-in/out.
Intuitive software solutions
User-friendly design requiring minimal instruction.
Outsourced business processing services
Handles various business operations externally.
Caring client relationships
Emphasizes supportive and positive client interactions.
Brisbane-based support team
Customer support located in Brisbane, Australia.
Training support and mentoring
Provides instructional guidance and ongoing mentorship.
Responsive results
Quick response times for phone calls and emails.
Practical tip-sheets, user guides, communication
Offers resources and updates for staff.
Best security standards
Implements high-level security measures for data protection.
Simplified extras
Additional features integrated without multiple logins/subscriptions.
Switching support
Provides assistance throughout the software transition process.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
6
Interface languages
14
Billing currencies

Interface languages

SpanishFrenchGermanItalianDutchPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇸🇬SGD🇨🇭CHF🇸🇪SEK🇳🇿NZD🇿🇦ZAR🇲🇽MXN

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