ChowNow logo

ChowNow

by ChowNow · Since 2011
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ActiveAvailable globallyCloud
Quick facts
VendorChowNow
Year launched2011
StatusActive
Location3585 Hayden Ave Culver City, California 90232, US
Countries servedGlobal
Languages4
Integrations33+
Free tierN/A
Free trialN/A
Contact salesN/A

About ChowNow

ChowNow is a restaurant ordering software from ChowNow that helps restaurants manage online food orders. It provides features such as custom-branded ordering websites, mobile ordering applications, and integrated delivery options so restaurants can maintain their brand identity while serving customers efficiently. The platform also supports real-time order tracking and customer relationship management tools, allowing restaurants to better engage with their patrons. ChowNow focuses on providing independent restaurants with a comprehensive solution for online ordering without commission fees typically charged by third-party delivery services. Key capabilities: custom-branded websites mobile ordering apps integrated delivery real-time order tracking customer relationship management Best for: independent restaurants that need an effective online ordering solution.

ChowNow is a robust online food ordering platform designed to help independent restaurants, cafés, and food businesses increase takeout sales, enhance customer loyalty, and retain full control over their brand identity. Unlike traditional third-party delivery apps that charge high commissions and foster loyalty to their own platform, ChowNow focuses on driving commission-free orders directly through a restaurant’s website and branded mobile app, allowing businesses to keep more revenue and build repeat customer relationships. The platform provides tools for automated email marketing, customizable rewards programs, and print marketing campaigns, empowering restaurants to engage customers proactively and boost repeat sales. ChowNow simplifies operational management by integrating seamlessly with a wide range of POS systems, centralizing menu management, and consolidating orders from multiple delivery channels into a single dashboard. Advanced analytics provide performance insights and help restaurants optimize pricing, menu offerings, and marketing strategies. With dedicated 24/7 support, fraud and chargeback protection, and an intuitive user interface, ChowNow ensures that restaurants can efficiently manage their operations while growing their digital presence.

Pros & Cons

Pros
  • Easy setup enables quick online menu creation for any restaurant.
  • Excellent customer service provides timely support and helpful guidance when needed.
  • Increases orders and revenue with promotions, reminders, and loyalty features.
  • Integrates smoothly with leading POS systems for streamlined operations.
  • App and email blasts enhance customer engagement and repeat business.
Cons
  • Customer support can sometimes involve long wait times for assistance.
  • Cannot change prices or pause orders directly without contacting support.
  • Some advanced features may require learning or guidance for new users.

Features

Key features

Direct Online Ordering – Enable restaurants to accept orders from their website without paying third-party commissions.
Branded Mobile Apps – Custom iOS and Android apps that keep the restaurant’s branding front and center.
Restaurant Websites – Fully optimized websites designed to increase direct orders.
Automated Email Marketing – Engage diners with promotions, re-engagement campaigns, and loyalty initiatives.
POS Integration – Seamlessly sync orders with popular point-of-sale systems for streamlined operations.
Order Aggregation – Consolidate all orders from ChowNow and third-party platforms in a single dashboard.
Advanced Analytics – Track sales, customer behavior, and operational performance to optimize growth.

Additional features

Direct Online Ordering – Avoid high commissions by managing orders directly through your website and app.
Branded Mobile Apps – Provide customers with a seamless, fully branded ordering experience on mobile devices.
Restaurant Websites – Professionally designed websites to boost online presence and drive orders.
Automated Email Marketing – Built-in tools to send promotions, reminders, and loyalty rewards.
Rewards Program – Create customizable loyalty programs to encourage repeat orders.
Print Marketing Tools – Flyers, inserts, and promotions to drive direct ordering from customers.
POS Integrations – Connect with leading POS systems such as Clover, Toast, and Square for order management.
Order Aggregation – Centralized dashboard to manage all incoming orders from multiple platforms.
Centralized Menu Management – Push updates and changes to one or multiple apps effortlessly.
24/7 Support & Fraud Protection – Dedicated guidance, chargeback protection, and customer service support.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Premier Plan
USD 328/mo
billed monthly

Countries & Languages

Global
Countries served
4
Interface languages
1
Billing currencies

Interface languages

EnglishSpanishFrenchGerman

Billing currencies

🇺🇸USD

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