Cisco Jabber logo

Cisco Jabber

by Cisco · Since 1984
No reviews yet
Active1+ countriesCloudOn-premise
Quick facts
VendorCisco
Year launched1984
StatusActive
LocationCorporate headquarters 300 East Tasman Drive San Jose, CA 95134
Countries served1+
Languages8
Integrations3+
Free tierN/A
Free trialN/A
Contact salesYES

About Cisco Jabber

Cisco Jabber is a collaboration software from Cisco that improves business collaboration and customer experiences. It combines instant messaging, voice calling, and video conferencing so teams can engage and innovate from anywhere, at any time. Cisco Jabber supports integration with Webex, providing a centralized platform for communication and collaboration. Furthermore, it offers a user-friendly interface and compatibility with various devices, ensuring that teams can stay connected regardless of their working environment. Key capabilities: instant messaging voice calling video conferencing Webex integration multi-device support Best for: businesses that need effective communication tools to improve team collaboration and customer interactions.

Cisco Jabber is a powerful business communication tool designed for seamless collaboration through instant messaging, voice, and video calling. It is built to support organizations of all sizes, enabling employees to stay connected across various devices, whether working remotely or in the office. As part of Cisco’s collaboration ecosystem, Jabber integrates with Webex and Cisco Unified Communications Manager to provide a unified experience for users. Its secure and scalable design ensures reliable communication for enterprises, healthcare institutions, educational organizations, and customer service teams. The software supports hybrid and remote work environments, helping businesses enhance employee engagement and productivity. The interface of Cisco Jabber is user-friendly, providing an intuitive chat layout, easy navigation, and a contact list for quick access. Users can switch effortlessly between messaging, voice calls, and video conferencing without leaving the platform. The software is compatible with Windows, macOS, iOS, and Android, ensuring accessibility across desktops, mobile devices, and Cisco IP phones. Integration with Cisco’s broader collaboration suite, including Webex Meetings and Cisco Unified Communications Manager, enhances functionality and allows for a seamless communication experience.

Pros & Cons

Pros
  • Excellent platform for mass messaging.
  • Useful and adaptable, especially during the pandemic.
  • Replaces physical office phones with a reliable softphone solution.
  • High-quality voice and video calls, great for conferencing and meetings.
Cons
  • Message alerts sometimes delay or fail to pop up.
  • Updates may cause notification issues.
  • High network usage can lead to communication interruptions.
  • Lacks strong features compared to competitors.

Features

Key features

Instant Messaging

Enables real-time conversations with individual or group messaging.

Voice & Video Calls

Provides HD-quality voice and video calling with secure encryption.

Presence Indicator

Shows user availability status (online, away, busy, etc.).

File Sharing

Allows users to send documents, images, and media files instantly.

Integration with Webex

Seamlessly connects with Cisco Webex for advanced conferencing.

Call Forwarding & Voicemail

Ensures that important calls are never missed.

Multi-Device Support

Synchronizes chats and calls across desktop, mobile, and IP phones.

Additional features

Instant Messaging

Secure one-on-one and group chats.

Voice & Video Calling

High-quality VoIP and video communication.

Presence Awareness

Real-time availability updates for contacts.

File Transfer

Send and receive documents, images, and multimedia.

Screen Sharing

Share presentations or desktop screens in meetings.

Webex Integration

Connects with Webex for seamless video meetings.

Voicemail & Call Forwarding

Redirects missed calls to voicemail or alternate contacts.

Custom Status Updates

Allows users to customize their availability messages.

Security & Encryption

Ensures safe communication within enterprises.

Multi-Platform Access

Accessible via desktop, mobile, and Cisco IP phones.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
8
Interface languages
14
Billing currencies

Available in

All Countries.

Interface languages

EnglishSpanishFrenchGermanPortugueseItalianChineseJapanese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇴NOK🇩🇰DKK🇰🇷KRW🇷🇺RUB🇮🇳INR

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