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CitizenLab

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Software Status:Sold

About CitizenLab

CitizenLab is a community engagement platform from CitizenLab Inc. designed for local governments. It provides surveys, voting, mapping, budgeting, and more in one place, digitizes offline input and speech-to-text, and helps reach a more representative audience so that governments can engage more citizens effectively. The platform supports easy project management, aligned teams, and better collaboration across departments to drive citizen involvement in decision-making. With CitizenLab, local governments can manage community projects efficiently and gather valuable insights to inform policy. Key capabilities: surveys voting mapping budgeting project management Best for: local government officials that need to engage their constituents and improve community input processes.

CitizenLab Details

Vendor
CitizenLab Inc.
Year Launched
Location
Rue du Prince Albert 7, 1050 Ixelles, Belgium
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Dutch, French, German, Spanish, Italian, Swedish, Danish, Finnish, Norwegian, Icelandic, Estonian, Latvian, Lithuanian, Polish, Czech, Slovak, Hungarian, Romanian, Bulgarian, Slovenian, Croatian, Serbian, Macedonian, Greek, Turkish, Arabic, Hebrew, Persian, Hindi, Bengali, Gujarati, Punjabi, Tamil, Telugu, Urdu, Malay, Indonesian, Filipino, Vietnamese, Thai, Burmese, Khmer, Lao, Japanese, Korean, Chinese (Simplified), Chinese (Traditional)
Users
Government Officials, Community Members, City Planners, Stakeholders, Local Politicians
Industries Served
Government, Community
Tags
Community, Government, Civic Tech, Citizen Engagement, Public Participation, Consultation, Feedback, Collaboration, Digital Democracy

CitizenLab's In-App Market Place

Does CitizenLab have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

5

Mini Apps

1. Idea Management Plugin - Allows users to submit and vote on ideas for community improvement projects.

2. Survey Tool - Enables administrators to create and distribute surveys to gather feedback from citizens.

3. Event Calendar - Helps users stay informed about upcoming community events and meetings.

4. Engagement Analytics - Provides detailed insights into citizen engagement metrics and trends.

5. Multilingual Support - Allows for the platform to be translated into multiple languages to reach a broader audience.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), NZD (NZ$), JPY (¥)

Pros & Cons

  • Increases citizen engagement with government decision-making processes
  • Allows for more transparent and accessible communication between government and citizens
  • Provides a platform for citizens to voice their opinions and ideas on community issues
  • Helps government officials gather feedback and insights from a diverse range of residents
  • Facilitates collaboration and co-creation of solutions between government and citizens
  • Limited customization options for the platform
  • Some users report slow response times from the support team
  • Difficulty in integrating with existing government systems or databases
  • Certain features may be confusing or not intuitive for users
  • High cost of subscription plans for small or financially limited communities

CitizenLab's Support Options

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