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CityView Modules

by Harris Computer Systems · Since 1982
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ActiveAvailable globallyCloud
Quick facts
VendorHarris Computer Systems
Year launched1982
StatusActive
LocationCanadian Headquarters 4464 Markham Street, Suite 1202, Victoria, BC V8Z 7X8, CA
Countries servedGlobal
Languages19
Integrations1+
Free tier
Free trial
Contact salesYES

About CityView Modules

CityView Modules is a local government software platform from Harris Computer Systems that helps municipalities manage permitting, inspections, and citizen services. It combines property information, permits & inspections, planning, code/bylaw enforcement, and business licensing so local governments can operate more effectively. CityView’s solutions support various governmental functions, enabling better service delivery and improved community engagement. The platform is designed to adapt to the specific needs of municipalities, providing comprehensive tools to improve operational efficiency. Key capabilities: property information permits & inspections planning code/bylaw enforcement business licensing Best for: local government officials that need to manage municipal operations and improve citizen services.

CityView Modules by Harris Computer Systems is a comprehensive government management solution designed to streamline the diverse operations of municipal and county agencies. Its primary purpose is to consolidate critical functions such as property management, permit processing, tax administration, and public service reporting into a single, integrated platform. Key features include robust data analytics, customizable reporting tools, and a suite of interoperable modules that enhance operational efficiency and transparency for government entities. The user interface of CityView Modules is thoughtfully engineered for both functionality and ease of use. It features a modern, intuitive dashboard that presents essential metrics and data visualizations at a glance. Navigation is straightforward, with clearly labeled menus and icons that allow users to quickly locate the module they need, whether it's for handling permits, managing property records, or processing tax documents. Unique design elements, such as interactive graphs and customizable widgets, empower users to tailor the interface according to their operational priorities, ensuring that even those with minimal technical expertise can use the system effectively.

Pros & Cons

What users like
  • +Offers an all-in-one solution covering development, code enforcement, licensing, and other regulatory services, eliminating the need for separate systems.
  • +Automates and streamlines the permit approval and issuance process, improving efficiency and reducing processing time.
  • +Facilitates scheduling, tracking, and reporting of inspections, leading to better management and faster turnaround.
  • +CityView Mobile empowers inspectors with mobile access to information and tools, improving field efficiency and data accuracy.
  • +Provides quick access to property data and location-based land management activities, supporting informed decision-making.
What users flag
  • detailed information about security measures and data protection practices is lacking.
  • While designed to be user-friendly, any new system requires a learning curve for staff.
  • The system relies on internet access and technology, making it susceptible to disruptions if connectivity is unreliable.
  • the focus is heavily on internal efficiency. More information on community engagement tools beyond the portal would be helpful.

Features

Key features

All-in-One Solution
Integrates software for development, code enforcement, licensing, and other regulatory services into a single platform. This eliminates the need for multiple systems and improves data sharing.
Comprehensive Permitting
Streamlines and automates the entire permit process, from application and review to approval and issuance.
Inspections Management
Facilitates efficient inspection scheduling, tracking, and reporting.
Online Processing & Payments
Enables citizens and contractors to apply for permits, schedule inspections, and make payments online 24/7, improving convenience and reducing administrative burden.
Citizen Self-Service Portal (CityView Portal)
Empowers constituents with online access to applications, inspection results, and other relevant information, reducing calls to staff and increasing transparency.
Mobile Field Solutions (CityView Mobile)
Equips inspectors with mobile tools for efficient field work, including access to permit information, inspection checklists, and the ability to record findings.
Electronic Plan Review
Eliminates paper-based plan reviews, saving time and money for both the government and contractors. Likely integrates with specialized plan review software (Bluebeam and BluePrince are mentioned).
Property Information Management
Provides quick access to property data and location-based land management activities.
Planning & Zoning Management
Tracks and manages zoning and development applications and processes.
Workflow Automation
Streamlines internal workflows and business processes to increase efficiency and accountability.
Scalability
Implied through their client base (from small towns to growing counties), the software can adapt to the needs of different-sized municipalities.
40+ Years of Experience
The company emphasizes its long history in providing software to local governments, suggesting stability and expertise.

Additional features

Permitting (approval, issuance, tracking)
This covers the entire lifecycle of a permit, from initial application submission and review, through the approval process, to the final issuance of the permit. Tracking allows both staff and applicants to monitor the permit's progress.
Inspections management (scheduling, tracking, reporting)
CityView helps manage the scheduling of inspections, tracking their completion, and generating reports on inspection results. This ensures timely and efficient inspections.
Code enforcement
This functionality allows municipalities to manage code violations, from initial complaint to resolution. It may include tracking violations, issuing notices, and managing compliance.
Licensing
CityView enables the management of various licenses, such as business licenses, contractor licenses, etc. This includes application processing, issuance, renewals, and fee collection.
Regulatory services management
This is a broader category that encompasses the management of other regulatory activities, which might include business registrations, animal control, or other local regulations.
CityView Suite (the core integrated platform)
This is the central software platform that integrates all the core functionalities mentioned above. It's the foundation of the CityView system.
CityView Mobile (field inspection solution)
This is a mobile app designed for field inspectors. It allows them to access permit information, conduct inspections, record findings, and update the system in real-time while in the field.
CityView Portal (citizen self-service portal)
This is a web portal that allows citizens and businesses to interact with the municipality online. They can apply for permits, track their status, schedule inspections, make payments, and access other information.
Electronic Plans Review (integrates with Bluebeam and BluePrince)
This module facilitates the electronic review of submitted plans, eliminating the need for paper-based reviews. It integrates with popular plan review software like Bluebeam and BluePrince.
Workflow automation and business process streamlining
CityView automates repetitive tasks and streamlines workflows to improve efficiency and reduce manual effort. This could involve automatic routing of applications, notifications, and approvals.
Online applications, payments, and document submission
This allows citizens and businesses to submit applications, make payments, and upload required documents online, 24/7.
Property information lookup and management
CityView provides access to property records and information, which is essential for permitting, planning, and other related activities.
Planning and zoning application management
This functionality helps manage the processing of planning and zoning applications, including reviews, approvals, and tracking.
Mobile access for inspectors (CityView Mobile)
As mentioned above, this allows inspectors to use mobile devices to access information and complete tasks in the field.
Citizen self-service portal (CityView Portal)
This portal provides a convenient way for citizens to interact with the municipality online, improving transparency and accessibility.
Electronic plan review (integrating with Bluebeam/BluePrince)
This feature streamlines the plan review process, reducing turnaround time and improving collaboration.
Data-driven insights and reporting (implied, but not explicitly stated)
While not explicitly mentioned, it's highly likely that CityView provides reporting tools and dashboards to track key metrics and generate insights into operations.
Integration with other systems (not detailed)
CityView likely integrates with other systems used by municipalities, such as financial systems, GIS systems, etc. However, the details of these integrations are not provided.
Customizable to meet specific local government needs (implied)
It's implied that CityView can be customized to some extent to meet the specific requirements of different local governments.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
19
Interface languages
6
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianChineseJapaneseKoreanPortugueseRussianDutchArabicTurkishHindiIndonesianVietnameseThaiPolishSwedish.

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY

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