Civica Expenses logo

Civica Expenses

by Civica · Since 2001
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ActiveAvailable globallyCloud
Quick facts
VendorCivica
Year launched2001
StatusActive
LocationEighth Floor, Southbank Central 30 Stamford Street London SE1 9LQ
Countries servedGlobal
Languages6
Integrations1+
Free tier
Free trial
Contact salesYES

About Civica Expenses

Civica Expenses is a software platform from Civica that supports public bodies in managing their financial processes. It combines insights, resource hub, and product support so organizations can efficiently track and manage expenses. The platform is designed to cater specifically to the needs of government entities, providing essential tools for accurate reporting and budget management. Civica Expenses enables users to start their journey towards better financial oversight with comprehensive software solutions. Key capabilities: insights resource hub product support expense tracking reporting Best for: public sector organizations that need to manage and report on their expenses effectively.

Civica Expenses is a mature, robust, and user-friendly cloud-based expense management solution, particularly well-regarded in the public sector and among UK businesses. Its strengths lie in its comprehensive features, including mobile access, OCR, and automated mileage tracking, which effectively streamline the expense reporting process. The robust integrations with other enterprise systems, strong security, and support for sustainability goals add significant value. While some users have noted minor interface issues or reporting limitations in the past, the overall feedback is positive, praising its reliability and strong support. Civica Expenses offers a powerful and compliant solution for businesses seeking to automate their expense processes.

Pros & Cons

What users like
  • +The clear and simple layout of the web and mobile apps makes them easy to use for both employees and administrators.
  • +Uses OCR for automatic receipt data entry, GPS for automated mileage tracking, and automated workflows for approvals.
  • +Integrates with key organizational systems like HR, payroll, ERPs, and ESR (for the NHS).
  • +Provides a robust audit trail, policy controls, and checks for vehicle, tax, and license details.
  • +Includes a carbon calculator to track emissions related to business travel.
  • +Receives positive reviews for its responsive and knowledgeable help desk team.
What users flag
  • Some users on Capterra noted a lack of a report builder functionality and a fixed set of reports.
  • Some first-time users reported that the system could initially seem complex or long-winded, though it becomes easier with familiarity.
  • Some users expressed a desire for the ability to approve multiple claims simultaneously.
  • The two-stage process for creating a new user, though simple, could be streamlined further.

Features

Key features

Mobile App Access
Empowers the workforce to submit and approve expense claims anytime, anywhere via dedicated apps.
OCR and Digital Receipt Management
Uses Optical Character Recognition to automatically populate expense values from digital receipts, preventing lost paperwork.
Automated Mileage Tracking
Records journeys automatically using GPS on the mobile app, ensuring accurate and effortless mileage claims.
Sustainability Tracking
Features a carbon calculator that tracks carbon emissions for business travel on every claim, supporting net-zero targets.
Compliance and Security
Includes controls for the approval process, an audit trail, and robust security measures to manage spend and reduce risk.
Comprehensive Financial Reporting
Provides over 100 pre-configured reports and charts to give organizations a holistic view of expenditures and trends.

Additional features

Expense Claims App
Allows employees to submit claims anytime, anywhere.
Mobile Approval
Managers can approve claims on their mobile devices.
Digital Receipt Snap and Store
Enables users to capture and store digital receipts.
OCR Functionality
Automatically populates receipt data to reduce manual entry.
Automated Mileage Tracking (GPS)
Records journeys automatically using GPS.
Carbon Calculator
Tracks carbon emissions from business travel.
Multi-Currency Support
Handles multi-currency claims.
Corporate Card Integration
Supports corporate card transactions.
Approval Process Control
Manages approval workflows.
Audit Trail
Maintains a comprehensive audit trail.
Compliance Management
Assists with compliance rules and regulations.
Reporting and Dashboards
Provides over 100 reports and charts for financial analysis.
Integration with Enterprise Systems
Connects with HR, payroll, ERP, and other systems.
SSO Compatibility
Supports Single Sign-On.
Driver Management Integration
Checks driving license, tax, and MOT details.
Custom Fields
Allows for customizable fields to meet specific requirements.
Secure Cloud Hosting
Hosted on a secure cloud platform.
Email Notifications
Sends notifications to users throughout the approval process.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
6
Interface languages
20
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇨🇭CHF🇯🇵JPY🇨🇳CNY🇮🇳INR🇲🇽MXN🇧🇷BRL🇭🇰HKD🇸🇬SGD🇿🇦ZAR🇷🇺RUB🇸🇪SEK🇦🇪AED🇰🇷KRW🇳🇴NOK🇹🇷TRY

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