ClariLog logo

ClariLog

by Clarilog · Since 2003
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Active1+ countriesCloud
Quick facts
VendorClarilog
Year launched2003
StatusActive
Location3, rue de Lorraine 02100 SAINT-QUENTIN France
Countries served1+
Languages1
IntegrationsN/A
Free tierNO
Free trialYES
Contact salesYES

About ClariLog

ClariLog is a comprehensive IT asset management and service desk solution designed to help organizations centralize infrastructure management, automate inventory tracking, streamline support processes, and gain full visibility into hardware, software, and IT service operations.

ClariLog provides an integrated platform combining IT Asset Management (ITAM) and IT Service Management (ITSM) capabilities to help organizations efficiently manage their entire IT ecosystem. It enables IT teams to automate hardware and software inventory, maintain a real-time configuration management database (CMDB), and track assets throughout their lifecycle from acquisition to disposal. The platform also includes a robust help desk system that centralizes user requests, incidents, and service workflows, aligning with ITIL best practices such as incident, problem, and change management. ClariLog enhances operational efficiency by offering tools for software deployment, workstation mastering, and physical inventory reconciliation, ensuring accurate asset tracking and compliance. With customizable workflows and plug-and-play deployment options, it adapts to both small teams and large multi-department organizations. Additionally, it helps control IT costs by managing contracts, licenses, and renewals while providing detailed reporting and alerts. Designed for scalability and flexibility, ClariLog supports both SaaS and on-premise environments, making it a reliable solution for organizations seeking to optimize IT performance, improve service delivery, and maintain full control over their infrastructure.

Pros & Cons

Pros
  • Comprehensive platform combining IT asset management and service desk capabilities effectively.
  • Supports ITIL best practices improving service delivery and operational efficiency significantly.
  • Strong asset lifecycle tracking ensures better visibility and control over infrastructure.
  • Flexible deployment options including SaaS and on-premise environments for organizations.
Cons
  • May require significant setup and configuration time for full implementation initially.
  • Interface complexity could be challenging for beginners without prior ITSM experience.
  • Limited public pricing information makes cost evaluation difficult for potential customers.
  • Advanced features may be unnecessary for small organizations with simple IT needs.

Features

Key features

IT Asset Management

Tracks and manages hardware and software assets throughout lifecycle.

Automated Inventory

Collects real-time data on IT assets using automated discovery tools.

ITIL Alignment

Supports best practices like incident, change, and problem management processes.

Help Desk System

Centralizes incident, request, and service management processes efficiently.

CMDB Management

Builds and maintains a configuration database for infrastructure visibility.

Additional features

Asset Tracking

Monitor hardware and software assets across entire IT infrastructure easily.

Workflow Automation

Automate repetitive IT processes to improve efficiency and response times.

Workstation Imaging

Standardize and deploy system configurations using mastering tools efficiently

Software Packaging

Prepare and distribute software packages across multiple workstations centrally.

Ticket Management

Handle incidents, service requests, and support workflows in one platform.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

France

Interface languages

French

Billing currencies

🇪🇺EUR

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