About Clearance
Clearance is a software platform from Genetec that supports the management of evidence and case information. It provides features such as data collection, collaboration tools, and secure storage so law enforcement agencies can effectively handle and share evidence. The software enables users to track evidence throughout the investigative process, ensuring that all relevant information is easily accessible. Clearance is designed to integrate with existing systems, allowing for a simplified workflow in managing case files. Key capabilities: evidence tracking collaboration tools secure storage system integration reporting features Best for: law enforcement agencies that need to manage and share evidence efficiently.
Clearance by Genetec is a cloud-based digital evidence management system designed to streamline the collection, organization, and sharing of digital files in security and public safety environments. Its primary goal is to centralize disparate sources of evidence—video footage, images, documents, audio files, and other data—into a secure, scalable platform that enhances collaboration while maintaining strict control over sensitive materials. This software is particularly tailored for use in law enforcement, public safety, transportation, and corporate security sectors, enabling users such as police departments, legal teams, and IT administrators to manage their digital evidence efficiently while ensuring compliance and auditability. The user interface of Clearance is one of its notable strengths. Built with accessibility in mind, the platform uses a clean and intuitive dashboard that minimizes clutter while making it easy to upload, access, and tag evidence files. The search function is robust, allowing users to filter materials by type, location, contributor, or metadata, which significantly reduces the time spent combing through large datasets. Its case-based organization system is particularly helpful for investigators, as it mirrors the typical workflow of evidence handling.
Pros & Cons
- +Centralized Evidence Management: Consolidates digital evidence from diverse sources into a single, secure platform.
- +Secure & Efficient Sharing: Facilitates secure sharing of evidence with authorized individuals, reducing reliance on physical media.
- +Enhanced Collaboration: Simplifies internal and external collaboration on investigations.
- +Video Format Support: Supports hundreds of video formats, eliminating the need for multiple players.
- +Compliance & Retention: Helps maintain privacy compliance with encryption, access controls, and automated retention schedules.
- −Cost Transparency: Specific pricing beyond general plans (100, 200, 600, 1000) and feature inclusions isn't immediately clear; requires contact for full details.
- −Learning Curve: As a comprehensive system, there might be a learning curve for new users to fully utilize all features.
- −Dependence on Genetec Ecosystem: While it integrates with other systems, it appears to have particular synergy and benefits when used within a broader Genetec Security Center deployment.
Features
Key features
- Centralized Digital Evidence Management
- Provides a single platform to upload, store, and organize all types of digital evidence from various sources (surveillance cameras, bodycams, smartphones, audio, documents, etc.).
- Secure & Authorized Sharing
- Enables secure sharing of evidence both internally and externally with robust encryption and access controls, eliminating the need for DVDs or shared drives.
- Enhanced Collaboration
- Simplifies collaboration by providing instant access to evidence for authorized stakeholders, speeding up investigations and reducing costs.
- Anywhere Access & Review
- Allows users to manage, share, and review digital evidence, including video in hundreds of formats, directly from any web browser on any device.
- Efficient Evidence Search
- Features map-based visualization of cameras and cases to quickly locate relevant devices and accelerate video retrieval.
- Compliance & Retention Management
- Supports privacy policies through configurable automatic retention schedules for evidence files.
Additional features
- Centralized Digital Evidence Repository
- Gathers and stores all types of digital evidence—including video, audio, images, and documents—from various sources into one secure, accessible location.
- Case-Centric Organization
- Manages evidence within specific case files, allowing for comprehensive organization of all related media and documents for each investigation.
- Secure Evidence Sharing (Internal & External)
- Facilitates secure sharing of digital evidence with authorized individuals, both within and outside the organization, ensuring data privacy and integrity.
- Granular Access Control
- Allows configuration of precise access policies to ensure only authorized individuals can view, manage, or share specific cases and files.
- End-to-End Encryption
- All data transferred to and stored within Genetec Clearance is encrypted using industry-standard protocols (e.g., AES-256 for data at rest, HTTPS/TLS for data in transit) for enhanced confidentiality.
- Browser-Based Access & Review
- Users can manage, share, and review digital evidence, including video in numerous formats, directly from any web browser on any device.
- Extensive Video Codec Support
- Supports a wide variety of video formats and codecs, eliminating the need for multiple video players and simplifying review from disparate sources.
- Map-Based Evidence Location
- Visualizes cameras and cases on maps, enabling quick identification of relevant devices and faster retrieval of recordings based on location.
- Automated Retention Schedules
- Configurable policies automatically define how long evidence files are kept, helping organizations maintain compliance with privacy regulations.
- Built-in Auditing Tools
- Logs all actions performed on cases and uploaded files, providing detailed audit trails of user activity (creation, modification, sharing, viewing, redaction) for chain of custody.
- Efficient Video Request Management
- Streamlines the process of requesting video and digital evidence from internal and external partners, including custom request forms and approval workflows.
- Community Camera Registry Module (Optional)
- Allows organizations to establish a registry for public and private cameras, facilitating secure requests for video footage from businesses and residents to assist investigations.
- Body-Worn Camera (BWC) Integration
- Provides a plug-and-play solution for automatically uploading recordings from various BWC manufacturers (e.g., Axis, i-PRO, Reveal) and in-car systems.
- Integration with Public Safety & Operational Systems
- Connects with Computer Aided Dispatch (CAD), Records Management Systems (RMS), incident management, and loss prevention systems to consolidate evidence and associated incident data.
- Genetec Security Center Integration
- Enables seamless export of video recordings and snapshots directly from Genetec Security Center to Clearance cases for broader review and sharing.
- Genetec Mission Control Integration
- Allows users to transition from incident response to investigation by sharing incident videos and reports from Mission Control into Clearance.
- Genetec Cloudrunner Integration
- Facilitates the secure sharing and management of vehicle-based evidence, such as automatic license plate recognition (ALPR) reads and reports.
- Mobile App Access
- Provides a mobile application ("Genetec Clearance Seen app") for capturing and uploading evidence directly from a phone, and accessing/reviewing existing cases.
- Video Redaction Module
- Offers a built-in module for redacting sensitive information (e.g., faces of bystanders, license plates) from videos with automatic face detection, aiding in privacy compliance (like GDPR).
- Digital Zoom for Media
- Allows users to digitally zoom in on videos and images for a closer look at details within a scene.
- Visual Watermarking
- Can apply a visual watermark to all viewed videos and images to deter unauthorized distribution, including user identity, organization details, and timestamps.
- G64/G64x Timestamp & Bookmark Support
- Automatically generates timestamps and bookmarks from G64 and G64x files for easier navigation and review.
- Active Directory/SSO Integration
- Supports user authentication and management through Microsoft Azure Active Directory or any provider supporting the OpenID Connect standard.
- API Access
- Provides a rich API for custom integrations and extended functionality with other systems.
- Clearance Uploader Application
- A desktop application for quickly uploading large volumes of evidence files from various devices or sync folders, with options for scheduled uploads.
- Unlimited Users
- Allows for an unlimited number of users to access and collaborate within the system (depending on the plan).
- Customer Support & Software Updates
- Includes ongoing support and access to software updates for continuous improvement and new features.
- eDiscovery Receipt (Optional)
- Provides functionality to assist with electronic discovery processes.
Pricing
Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to Clearance
S2Team
S2Team is a human risk management platform for organizations. It excels by turning employee cybersecurity…
iOCO
iOCO is one of Africa’s largest technology solutions and digital transformation companies, offering a broad…
Trend Vision One
Trend Vision One is a cybersecurity platform from Trend Micro that provides an AI-powered solution…
SOC360
SOC360 is a cybersecurity software platform from CyberSOC Africa that provides threat detection and response…
About Clearance
Clearance is a software platform from Genetec that supports the management of evidence and case information. It provides features such as data collection, collaboration tools, and secure storage so law enforcement agencies can effectively handle and share evidence. The software enables users to track evidence throughout the investigative process, ensuring that all relevant information is easily accessible. Clearance is designed to integrate with existing systems, allowing for a simplified workflow in managing case files. Key capabilities: evidence tracking collaboration tools secure storage system integration reporting features Best for: law enforcement agencies that need to manage and share evidence efficiently.
Clearance Details
Clearance's In-App Market Place
Does Clearance have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (Fr), CNY (¥), SEK (kr), KRW (₩), INR (₹), SGD ($), RUB (₽), NZD ($), ZAR (R), BRL (R$), AED (د.إ)
Pros & Cons
- Centralized Evidence Management: Consolidates digital evidence from diverse sources into a single, secure platform.
- Secure & Efficient Sharing: Facilitates secure sharing of evidence with authorized individuals, reducing reliance on physical media.
- Enhanced Collaboration: Simplifies internal and external collaboration on investigations.
- Video Format Support: Supports hundreds of video formats, eliminating the need for multiple players.
- Compliance & Retention: Helps maintain privacy compliance with encryption, access controls, and automated retention schedules.
- Cost Transparency: Specific pricing beyond general plans (100, 200, 600, 1000) and feature inclusions isn't immediately clear; requires contact for full details.
- Learning Curve: As a comprehensive system, there might be a learning curve for new users to fully utilize all features.
- Dependence on Genetec Ecosystem: While it integrates with other systems, it appears to have particular synergy and benefits when used within a broader Genetec Security Center deployment.
Clearance's Support Options
Email Address
socialmedia@genetec.comContact
+1 514-332-4000Clearance's Alternatives
S2Team
S2Team is a human risk management platform for organizations. It excels by turning employee cybersecurity…
iOCO
iOCO is one of Africa’s largest technology solutions and digital transformation companies, offering a broad…
Trend Vision One
Trend Vision One is a cybersecurity platform from Trend Micro that provides an AI-powered solution…
SOC360
SOC360 is a cybersecurity software platform from CyberSOC Africa that provides threat detection and response…
