About Client 360
Client 360 is a real-time management information tool from Footprint Solutions providing total visibility of tenants and properties. It combines e-Redact, iFormPro, and Centre 360 so users have a comprehensive overview of their housing management tasks. This software supports neighborhood officers in efficiently managing tenant information and property details, ultimately saving time and resources. With features that aid in information management and reporting, Client 360 enables housing professionals to make informed decisions based on real-time data. Key capabilities: e-Redact iFormPro Centre 360 Client 360 Site 360 Best for: neighborhood officers that need to manage tenant relations and property administration effectively.
Client 360 by Footprint Solutions is a comprehensive building maintenance management software designed to streamline operations for enterprises and SMEs alike. Its primary aim is to provide a one-stop solution for managing both residential and commercial properties. Packed with essential features such as asset tracking, work order management, scheduling, and customer database management, Client 360 is tailored to simplify and automate maintenance tasks. By centralizing these critical functions, it helps organizations improve efficiency, reduce errors, and maintain a higher standard of service delivery. The software stands out for its clean and intuitive user interface, designed to make navigation effortless even for non-technical users. The dashboard offers a centralized view of ongoing tasks and upcoming schedules, providing users with quick access to key information. Unique design elements such as customizable widgets and drag-and-drop functionality further enhance the user experience. These features make the interface not only user-friendly but also adaptable to individual preferences, ensuring that the software remains practical and accessible for teams with varying levels of technical expertise.
Pros & Cons
- +Efficient Workload Management: Helps manage workloads more effectively.
- +Useful for on-site work, allowing access to tenant details.
- +Easy to access and navigate.
- +Mobile Accessibility: Enables paperless operations through the mobile app.
- +Convenient for use on the go.
- +Easy to Use: User-friendly interface.
- −Limited Form Customization: Difficulty in modifying forms without additional costs.
- −May not always be up-to-date.
- −Appointment Duplication: Does not transfer team appointments from the report viewer, leading to duplicated work.
- −Reduced Personal Interaction: Using the device during visits can sometimes detract from face-to-face interaction with tenants.
Features
Key features
- 1. Tenant-centric
- Focuses on providing valuable insights into tenant needs and preferences.
- 2. Partnerships
- Emphasizes close collaboration with housing trusts to tailor solutions.
- 3. Data-driven
- Likely leverages data to understand tenant behavior and improve service delivery.
- 4. Comprehensive
- Aims to provide a holistic view of the tenant experience.
Additional features
- 1. Centralized Tenant Data
- Single source of truth for all tenant information (contact details, demographics, tenancy history, etc.)
- Integration with existing housing management systems (HMS)
- 2. 360-degree Tenant View
- Holistic view of individual tenant needs, preferences, and interactions with the housing provider.
- Visualization tools to identify trends and patterns.
- 3. Personalized Communication
- Targeted messaging based on individual tenant needs and preferences.
- Automated communication channels (email, SMS, app notifications).
- 4. Case Management
- Streamlined case management workflows for issues like repairs, rent arrears, and anti-social behavior.
- Automated alerts and notifications for critical issues.
- 5. Tenant Engagement
- Online portals or mobile apps for tenants to access information, submit requests, and communicate with their landlord.
- Tools for tenant feedback and satisfaction surveys.
- 6. Reporting and Analytics
- Customizable reports on key performance indicators (KPIs) related to tenant satisfaction, service delivery, and operational efficiency.
- Data-driven insights to inform strategic decision-making.
- 7. Integration with Other Systems
- Seamless integration with other relevant systems like CRM, financial systems, and social care platforms.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Client 360
Client 360 is a real-time management information tool from Footprint Solutions providing total visibility of tenants and properties. It combines e-Redact, iFormPro, and Centre 360 so users have a comprehensive overview of their housing management tasks. This software supports neighborhood officers in efficiently managing tenant information and property details, ultimately saving time and resources. With features that aid in information management and reporting, Client 360 enables housing professionals to make informed decisions based on real-time data. Key capabilities: e-Redact iFormPro Centre 360 Client 360 Site 360 Best for: neighborhood officers that need to manage tenant relations and property administration effectively.
Client 360 Details
Client 360's In-App Market Place
Does Client 360 have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), CNY (¥), SEK (kr), INR (₹), RUB (₽)
Pros & Cons
- Efficient Workload Management: Helps manage workloads more effectively.
- Useful for on-site work, allowing access to tenant details.
- Easy to access and navigate.
- Mobile Accessibility: Enables paperless operations through the mobile app.
- Convenient for use on the go.
- Easy to Use: User-friendly interface.
- Limited Form Customization: Difficulty in modifying forms without additional costs.
- May not always be up-to-date.
- Appointment Duplication: Does not transfer team appointments from the report viewer, leading to duplicated work.
- Reduced Personal Interaction: Using the device during visits can sometimes detract from face-to-face interaction with tenants.
Client 360's Support Options
Email Address
sales@footprint-solutions.co.ukContact
01565 873 918Client 360's Alternatives
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Cove
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