Clientping logo

Clientping

by Clientping · Since 2021
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ActiveAvailable globally
Quick facts
VendorClientping
Year launched2021
StatusActive
LocationSioux Falls, SD 57105, US
Countries servedGlobal
Languages1
Integrations20+
Free tier
Free trialYES
Contact sales

About Clientping

Clientping is a text message appointment confirmation software from Clientping that supports law firms in managing client appointments. It provides calendars, messages, and a dedicated phone number so attorneys can easily confirm and remind clients of their appointments. This service simplifies the scheduling process with hourly calendar monitoring and offers priority support for any issues that may arise. With Clientping, law firms can set up their reminders quickly, allowing them to focus on their clients without the stress of missed appointments. Key capabilities: calendars messages dedicated phone number hourly calendar monitoring priority support Best for: attorneys that need to simplify client appointment confirmations.

Clientping offers an efficient and reliable appointment reminder tool tailored for professionals in the legal industry, though its flexibility may appeal to other businesses as well. The software’s primary focus is to streamline appointment management by sending automated text and email reminders, which help businesses reduce missed appointments and improve overall scheduling efficiency. This feature alone can significantly enhance client interaction, particularly in legal practices where time is critical, and missed appointments can lead to delays in case management. The simplicity and ease of use of the platform make it attractive for small to medium-sized businesses, especially law firms, which might not have the resources to invest in more complex customer relationship management (CRM) tools. One of the standout features of Clientping is its robust calendar integration. The software works seamlessly with popular calendar systems like Google Calendar, Outlook, Office 365, Hotmail, and Clio, making it easy for firms already using these platforms to integrate Clientping into their workflow. This smooth integration minimizes disruption during onboarding, which is often a pain point with new software solutions.

Pros & Cons

What users like
  • +Simplifies the appointment reminder process for clients.
  • +Customizable reminder settings for individual clients.
  • +Automated reminder notifications reduce no-show rates.
  • +Seamless integration with existing calendar systems for easy scheduling.
  • +Real-time updates on appointment changes for both clients and staff.
What users flag
  • Limited in-app marketplace.
  • Primarily focused on legal industry, which may not suit all users.
  • Some features might require manual input (e.g., adding phone numbers to appointments).
  • May lack advanced analytics compared to larger CRM systems​

Features

Key features

Appointment Reminders
Sends text and email reminders to clients based on calendar events​.
Client Confirmations
Clients can confirm or decline appointments via text, automatically updating the calendar.
Automatic Rescheduling
Offers clients the option to reschedule appointments directly.
Review Requests
Sends automated requests for client reviews after appointments​.
Multiple Calendar Support
Can manage appointments from various calendars independently​.
Customizable Messages
Users can customize reminder messages to fit their branding.

Additional features

Calendar Integration
Syncs with Google Calendar, Outlook, Office 365, Hotmail, and Clio, simplifying appointment management.
Text and Email Reminders
Sends notifications to clients via text and email, ensuring they are aware of upcoming appointments.
Client Confirmations and Declines
Clients can respond with "YES" or "NO" to confirm or decline appointments, automatically updating your calendar.
Automatic Rescheduling
Enables clients to reschedule appointments via a link provided in the reminder message, based on available time slots.
Review Request Automation
Automates the process of requesting client reviews on popular platforms to boost the business's online presence.
Customizable Messaging
Allows users to tailor reminder and confirmation messages to fit their business’s needs, including specific instructions for clients.
Dedicated Scheduling Page
Provides a customizable scheduling page that clients can use to book appointments directly, with preset availability and meeting types.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Basic Plan

USD 49

Advanced Plan

USD 89

Pro Plan

USD 199

Countries & Languages

Global
Countries served
1
Interface languages
10
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇧🇷BRL🇲🇽MXN

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