About Clinect
A healthcare analytics and patient experience platform that automates patient-reported outcomes (PROs), satisfaction surveys, and incident management. Integrates with EHR/PM systems to provide real-time insights into patient care and safety.
Clinect Healthcare, a Raintree Systems company, offers a specialized analytics and patient experience platform designed to bridge the gap between clinical data and patient feedback. The product focuses on three core pillars: Patient-Reported Outcomes (PROs), Patient Satisfaction and Reputation Management, and Incident Management. By automating the collection of patient data through a rules-based engine, Clinect reduces the administrative burden on clinical staff while ensuring high response rates. Its seamless integration with over 20 EHR and practice management systems allows for a unified workflow where patient feedback flows directly into the clinical record. The platform is particularly well-suited for multi-location healthcare organizations and enterprise health systems that require standardized reporting, compliance tracking, and real-time visibility into patient safety and satisfaction. While the platform is highly automated, it provides leadership with the granular analytics needed to drive value-based care initiatives and improve online reputation. Support is provided through direct contact channels, and the platform is built to meet rigorous security standards including SOC2 Type II and HIPAA compliance.
Pros & Cons
- Automates patient outreach and data collection to reduce manual administrative tasks.
- Integrates deeply with existing EHR and practice management systems to ensure data continuity.
- Provides real-time dashboards for monitoring patient safety incidents and satisfaction trends.
- Supports a wide range of standardized clinical outcome measures for value-based care reporting.
- Enables proactive service recovery by alerting staff to negative patient feedback immediately.
- Pricing is not publicly disclosed and requires a sales consultation.
- Platform implementation requires integration with existing EHR systems which may vary in complexity.
- Advanced reporting and customization features may require training for optimal use.
Features
Key features
Automates the collection of clinical outcome measures like PROMIS, HOOS, and KOOS via secure text or email.
Provides a HIPAA-compliant system to record, track, and resolve patient safety incidents and adverse events.
Automatically invites satisfied patients to share experiences on review sites and manages online ratings.
Connects with over 20 PM/EHR platforms to automate data flow and eliminate manual entry.
Delivers dashboards for tracking patient progress, compliance, and operational trends across locations.
Additional features
Delivers surveys via SMS or email based on appointment type or provider.
Automatically identifies patients for outreach based on upcoming appointments and specialty requirements.
Sends real-time alerts to staff when negative feedback is received to address concerns quickly.
Compiles data from surveys and review sites into a single view for performance tracking.
Ensures all documentation and reporting activities meet federal and state security standards.
Scales across various medical specialties including orthopedics, cardiology, and oncology.
Allows leadership to filter feedback by location, physician, service, or time period.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Clinect
A healthcare analytics and patient experience platform that automates patient-reported outcomes (PROs), satisfaction surveys, and incident management. Integrates with EHR/PM systems to provide real-time insights into patient care and safety.
Clinect Details
Clinect's In-App Market Place
Does Clinect have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
9
Mini Apps
1. eRx - Electronic prescribing feature that allows healthcare providers to send prescriptions directly to pharmacies electronically.
2. Patient Portal - Online portal that enables patients to access their medical records
schedule appointments
communicate with their healthcare providers
and pay bills.
3. Telehealth - Virtual care platform that allows healthcare providers to conduct remote consultations with patients via video conferencing.
4. Document Management - Tool for managing and organizing patient records and other documents in a secure
digital format.
5. Revenue Cycle Management - Software that helps healthcare organizations manage their billing and payment processes efficiently.
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), AED (د.إ), INR (₹), MXN ($), CHF (Fr)
Pros & Cons
- Automates patient outreach and data collection to reduce manual administrative tasks.
- Integrates deeply with existing EHR and practice management systems to ensure data continuity.
- Provides real-time dashboards for monitoring patient safety incidents and satisfaction trends.
- Supports a wide range of standardized clinical outcome measures for value-based care reporting.
- Enables proactive service recovery by alerting staff to negative patient feedback immediately.
- Pricing is not publicly disclosed and requires a sales consultation.
- Platform implementation requires integration with existing EHR systems which may vary in complexity.
- Advanced reporting and customization features may require training for optimal use.
Clinect's Support Options
Email Address
support@raintreeinc.comContact
1-800-333-1033Clinect's Alternatives
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