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Cloud Coach

by Cloud Coach · Since 2005
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ActiveAvailable globallyCloud
Quick facts
VendorCloud Coach
Year launched2005
StatusActive
Location123 N College Ave, Fort Collins, Colorado 80524, US
Countries servedGlobal
Languages9
Integrations1+
Free tierNO
Free trialNO
Contact salesYES
Last reviewed: May 2026

About Cloud Coach

Cloud Coach is a Salesforce-native project management and Professional Services Automation platform designed to help organizations manage projects, onboarding, resources, billing, and customer success workflows within a unified Salesforce environment

Cloud Coach is a comprehensive project management and professional services automation (PSA) solution built natively on the Salesforce platform. Designed for services teams, project managers, and PMOs, it aims to eliminate the friction often found in traditional PSA tools by embedding AI-driven intelligence directly into the project lifecycle. Key capabilities include robust project portfolio management, resource scheduling, time and expense tracking, and financial management features like revenue recognition and invoicing. Because it is built on Salesforce, it offers deep integration with existing CRM data, providing real-time visibility into project health and profitability. The platform supports various project methodologies, including Waterfall, Kanban, and hybrid approaches, making it adaptable to different team needs. While it offers powerful automation and governance tools, users should be prepared for a Salesforce-centric implementation. Pricing is structured across multiple tiers—Starter, Connect, Enterprise, and Ultimate—with details available upon request from their sales team. Support resources include a dedicated knowledge center, webinars, and a partner hub.

Pros & Cons

Pros
  • Native Salesforce architecture ensures seamless data integration and visibility.
  • Comprehensive PSA features support the entire project lifecycle from planning to billing.
  • AI-powered tools help surface project risks and automate administrative tasks.
  • Flexible project views accommodate various methodologies like Waterfall and Kanban.
  • Scalable platform supports organizations ranging from small teams to large enterprises.
Cons
  • Implementation may be complex for organizations not already familiar with the Salesforce ecosystem.
  • The platform's extensive feature set may present a learning curve for new users.
  • Best suited for organizations already heavily invested in Salesforce.
  • Initial implementation and customization may require Salesforce expertise.
  • Advanced PSA and enterprise capabilities may increase complexity for smaller teams.

Features

Key features

Project Portfolio Management

Enables organizations to create, track, and analyze multiple projects simultaneously for better strategic oversight.

Resource Management

Allows managers to assign and track team members' workload, availability, and utilization rates.

Time Tracking

Provides built-in timers and timesheets to capture billable hours directly within the project workflow.

Salesforce Integration

Operates natively within the Salesforce environment to leverage existing data and maintain a single source of truth.

Automated Workflows

Streamlines delivery processes by automating repetitive tasks and project handoffs.

Additional features

Checklist Management

Organizes tasks using simple checklist layouts for smaller project components.

Kanban Boards

Provides visual task management boards to track progress through customizable stages.

Waterfall Planning

Supports traditional project planning methodologies for structured delivery.

Water-Scrum-Fall

Offers hybrid project management capabilities to combine different delivery styles.

Task Dependencies

Manages relationships between tasks to ensure proper sequencing and scheduling.

Project Cloning

Allows users to replicate successful project structures for faster kickoffs.

Reporting and Dashboards

Delivers project insights and performance metrics through configurable Salesforce dashboards.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
9
Interface languages
5
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseJapaneseChinese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD

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