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Cloud Contact Center

0(0 reviews)
Software Status:Active

About Cloud Contact Center

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Cloud Contact Center Details

Vendor
Ace Peak Investment
Year Launched
N/A
Location
Tropic Isle Building, Road Town, Tortola, British Virgin Islands.
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
Arabic, Chinese, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish
Users
Small, Medium, and Large Corporations
Industries Served
eCommerce & Retail, Financial Services, Hospitality, Insurance, Manufacturing, Recruitment, Travel & Tourism
Tags
Cloud Contact Center, Contact Center

Cloud Contact Center's In-App Market Place

Does Cloud Contact Center have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN (Mex$), SGD (S$), NZD (NZ$), IDR (Rp), KRW (₩), TRY (₺), ZAR (R), SEK (kr), CHF (CHF), NOK (kr), DKK (kr), AED (د.إ), SAR (﷼), HKD (HK$), TWD (NT$), MYR (RM), THB (฿), PHP (₱), PLN (zł), HUF (Ft), CZK (Kč)

Pros & Cons

  • Scalable: Easy to expand or reduce operations
  • Multi-Channel Support: Manages customer communication across different platforms
  • Cost-Effective: No need for expensive infrastructure
  • Real-Time Analytics: Helps improve performance and customer experience
  • Automated Call Routing: Reduces wait times and connects customers to the right agent
  • Limited Information on Pricing: No clear pricing plans provided
  • No Mention of Integrations: Unclear if it integrates with CRM or other business tools
  • Deployment Details Missing: No clarity on customization options
  • Support Details Lacking: No mention of live chat or 24/7 support
  • Unknown Language Support: Not clear how many languages are available

Cloud Contact Center's Support Options

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