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Cloud ID

by Synacor · Since 1998
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ActiveAvailable globallyCloud
Quick facts
VendorSynacor
Year launched1998
StatusActive
Location505 Ellicott St, Suite A39, Buffalo, New York 14203, US
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About Cloud ID

Cloud ID is a user authentication software from Synacor that provides secure identity management for online services. It combines user authentication, single sign-on, and multi-factor authentication so businesses can manage user access efficiently. Cloud ID supports various identity protocols and integrates with third-party applications, allowing organizations to maintain reliable security while providing a smooth user use. With features designed to handle large user bases and ensure compliance with regulations, Cloud ID is suitable for enterprises needing reliable identity solutions. Key capabilities: user authentication single sign-on multi-factor authentication identity protocol support compliance management Best for: organizations that need secure access management solutions for their digital platforms.

Cloud ID by Synacor is a robust authentication software designed to provide secure and efficient identity management solutions for various industries, including media streaming, TV service providers, and consumer services1. Its primary purpose is to offer a seamless and secure login experience for users while managing their digital identities effectively1. Key features of Cloud ID include support for social logins, multi-factor authentication, risk adaptive authentication, and account recovery mechanisms2. The user interface of Cloud ID is intuitive and user-friendly, making it accessible to both technical and non-technical users1. The drag-and-drop interface simplifies the process of integrating identity management solutions, and the step-by-step instructions help users navigate through the platform effortlessly. Unique design elements, such as real-time processing and robust fraud detection capabilities, enhance the overall user experience1. Cloud ID boasts several distinctive features that set it apart from its competitors1. The software supports social logins, allowing users to log in via platforms like Facebook, LinkedIn, Google, and Amazon2. It also offers multi-factor authentication options, including email/phone/SMS OTP, mobile biometrics, and behavioral biometrics2.

Pros & Cons

What users like
  • +1. Simplified Login Experience: Cloud ID offers a streamlined login process for streaming media users, allowing them to access content with existing IDs from various providers (e.g., Amazon, ESPN+).
  • +2. Reduced Development Needs: Cloud ID provides a single integration point for both Content Providers and Service Providers, eliminating the need for individual integrations with each other.
  • +3. Managed Service: Cloud ID takes care of login and identity needs with managed services, including channel changes, platform upgrades, and new device support.
  • +4. Reduced Costs: Cloud ID claims to offer a compelling ROI/TCO by future-proofing identity solutions and amortizing development costs across a wide client base.
  • +5. Scalability and Security: Cloud ID handles high volumes of authentications (10,000+ per second) and boasts secure, standards-based technology.
  • +6. Feature-Rich: Cloud ID offers features like Single Sign-On (SSO), Home Based Authentication, and Passkey Connect for enhanced user experience.
  • +7. Proven Track Record: Cloud ID works with major players in streaming and sports media, and boasts impressive numbers (30+ million unique sign-ins per month, 200 million subscriber accounts reached).
What users flag
  • 1. Vendor Lock-in: Reliance on Cloud ID as a single point of integration might create vendor lock-in, making switching providers difficult.
  • 2. Cost Transparency: The website lacks information on pricing structures, which might be a concern for potential customers.
  • 3. Limited Customization: While Cloud ID offers a customizable suite, the extent of customization options might not be clear from the website.

Features

Key features

1. Single Sign-On (SSO)
Users can log in to various streaming services with a single ID, eliminating the need to remember multiple credentials.
2. Frictionless Login
Cloud ID streamlines the login process, allowing users to access content quickly and conveniently.
3. Security
Cloud ID offers robust security features to protect user data, including fraud prevention and risk management.
4. Scalability
The platform can handle a high volume of login requests, ensuring smooth operation for large user bases.
5. Customization
Cloud ID allows customization of the login experience to match the branding of different streaming services.
6. Integration Expertise
Cloud ID simplifies integration with various content providers and service providers, reducing development time.
7. Managed Services
Cloud ID offers a complete solution with managed services that handle login and identity needs, freeing up internal resources for streaming companies.

Additional features

1. Passkey Connect (New)
Enables a secure and passwordless login experience.
2. Media Connect
Integrates Cloud ID with various streaming platforms.
3. Account Linking
Connects different user accounts for a unified experience.
4. Home Based Authentication
Provides an extra layer of security for login attempts.
5. Support for All Identity Protocols
Integrates with existing identity management systems.
6. Custom Integrations
Can be tailored to address specific needs.
7. Future-Proofing
Cloud ID stays updated with the latest security protocols.
8. API Access
Allows developers to integrate Cloud ID functionalities into their applications.
9. Detailed Reporting and Audit Logs
Provides insights into user activity and potential security risks.
10. Alerts and Session Throttling
Helps prevent fraudulent access attempts.
11. Device Tracking
Monitors user devices for enhanced security.
12. Support for Multiple Devices
Users can access content from various devices with a single login.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
1
Interface languages
11
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇭CHF🇨🇳CNY🇸🇪SEK🇳🇿NZD🇰🇷KRW

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